Provata Health Recalls Promotional Activity Trackers Due to Burn Hazard
CPSC recall 18231. Recall date: .
Hazard, in the words of CPSC
The activity tracker wristbands can overheat while the user is wearing it or when charging, posing a burn hazard.
Remedy, in the words of CPSC
Consumers should immediately stop wearing or charging the recalled wristbands and contact Provata Health for instructions on how to receive a free replacement wristband.
CPSC recall 18231 has the recall date 25 Sep 2018. The notice names the firm Million Concept Electronic (Shenzhen). The recall has about 30,000 units. The median CPSC recall of 2018 has 7,200 units. This register puts the recall under 2 hazards. The first is Burn.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | The firm has received 13 reports of the activity tracker overheating during use or while charging, including three reports of burns to the wrist. |
|---|---|
| Units | 30,000 |
| Remedy options | Replace |
| Description | This recall involves the Provata activity fitness tracker. The wristbands were given to consumers as a promotional giveaway and feature a digital display, a charging terminal, a heart rate and step detector with Bluetooth technology. They were distributed in three colors: black, blue or mint green. The packaging displays the word "Provata" and "Activity Tracker [color]" printed on the front cover. |
| Product | Provata activity trackers, About 30,000 |
| Sold at | Distributed as a free promotional item from August 2017 through July 2018 in mailings nationwide and in-person during employer wellness events in Oregon, North Carolina and Arizona. |
| Manufacturer | Million Concept Electronic (Shenzhen) Co., Ltd., of China |
| Importer | Provata Health, Inc. of Portland, Ore., a subsidiary of The StayWell Company, LLC |
| Distributor | Provata Health, Inc. of Portland, Ore., a subsidiary of The StayWell Company, LLC |
| Made in | China |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 30,000Median of 2018: 7,200
- CPSC recalls of 2018
- 258
- Recalls of 2018 with one of the same hazards
- 24%
- Recalls on the register that name Million Concept Electronic (Shenzhen)
- 1
Official channels
- CPSC recall notice 18231The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
Follow by RSS:Consumer product recalls
Cite this page
Recall Register. CPSC recall 18231. https://recallregister.com/product/8406-provata-health-recalls-promotional-activity-trackers-due-to-burn-hazar/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 18231 report injuries?
- The CPSC notice says:
The firm has received 13 reports of the activity tracker overheating during use or while charging, including three reports of burns to the wrist.
- Where was the product sold?
- The CPSC notice says:
Distributed as a free promotional item from August 2017 through July 2018 in mailings nationwide and in-person during employer wellness events in Oregon, North Carolina and Arizona.
- Which remedy options does CPSC list for recall 18231?
- CPSC lists 1 remedy option:
Replace
- How many units are in CPSC recall 18231?
- The CPSC notice gives this number:
About 30,000