Simplex Fire Alarm Control Panels Recalled by Tyco Safety Products Westminster Due to Failure to Alert Monitoring Centers
CPSC recall 11721. Recall date: . Last publish date of the CPSC notice: .
Hazard, in the words of CPSC
The recalled fire alarm control panels can fail to send a signal to alert monitoring centers in the event of a fire.
Remedy, in the words of CPSC
Building managers should contact SimplexGrinnell for a free software upgrade. SimplexGrinnell is contacting its customers directly.
CPSC recall 11721 has the recall date 8 Feb 2011. The notice names the firm Tyco Safety Products Westminster. The recall has about 540 units. The median CPSC recall of 2011 has 12,000 units. This register puts the recall under the hazard Fire. CPSC gives the product type Fire or Smoke Alarms.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | The firm has received 2 reports of alarms failing to alert monitoring centers. No injuries have been reported. |
|---|---|
| Units | 540 |
| Remedy options | New Instructions |
| Description | The recalled fire alarm panel is the Simplex 4100U-NXP panel configured for third party monitoring and running software revision 14.01. The words "Simplex," "4100U" and "Fire Control" appear on the fire alarm's front panel. The software revision number can be identified by pressing the "Menu" key on the panel keypad, selecting "Show Software Revision Level" and pressing "Enter." |
| Product | Simplex Fire Alarm Control Panel, About 540, Fire or Smoke Alarms |
| Sold at | Distributed by SimplexGrinnell from May 2010 to September 2010 for between $10,000 and $20,000. |
| Manufacturer | Tyco Safety Products Westminster |
| Made in | United States |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 540Median of 2011: 12,000
- CPSC recalls of 2011
- 313
- Recalls of 2011 with one of the same hazards
- 26%
- Recalls of 2011 in the category Fire or Smoke Alarms
- 0%
- Recalls on the register that name Tyco Safety Products Westminster
- 1
Official channels
- CPSC recall notice 11721The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 11721. https://recallregister.com/product/832-simplex-fire-alarm-control-panels-recalled-by-tyco-safety-products-wes/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 1 Oct 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 11721 report injuries?
- The CPSC notice says:
The firm has received 2 reports of alarms failing to alert monitoring centers. No injuries have been reported.
- Where was the product sold?
- The CPSC notice says:
Distributed by SimplexGrinnell from May 2010 to September 2010 for between $10,000 and $20,000.
- Which remedy options does CPSC list for recall 11721?
- CPSC lists 1 remedy option:
New Instructions
- How many units are in CPSC recall 11721?
- The CPSC notice gives this number:
About 540