Recall Register

Primo Recalls Beverage Dispensers Due to Burn Hazard

CPSC recall 18132. Recall date: .

Hazard, in the words of CPSC

Hot water can drip from the machine when it is used in high altitude areas over 6,000 feet in elevation, posing a burn hazard to users.

Remedy, in the words of CPSC

Consumers in high altitude areas over 6,000 feet in elevation should immediately stop using the recalled dispensers and contact Primo for a free replacement.

CPSC recall 18132 has the recall date 29 Mar 2018. The notice names the firm Foshan Shunde Midea Water Dispenser Manufacturing. The recall has about 11,000 units. The median CPSC recall of 2018 has 7,200 units. This register puts the recall under the hazard Burn.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .

More of the notice

The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.

CPSC recall 18132: incidents, units, products and firms
Incidents and injuries
Primo has received three reports of hot water leaking from the product being used in high altitude areas, including one burn injury to a customer's hand.
Units11,000
Remedy optionsReplace
Description
This recall involves the Primo hTrio Multi-Purpose beverage dispensers purchased on or before December 31, 2017 which provides both hot and cold water and brews 6, 8, and 10 ounce hot beverages. Model numbers 601225, 601229, and 601240 are printed on the bottom of the product and Primo is printed on the front.
ProductPrimo hTrio Multi-purpose beverage dispensers, About 11,000
Sold atSam's Club and online at Amazon.com, and Wayfair.com from January 2017 through December 2017 for between $200 and $250.
ManufacturerFoshan Shunde Midea Water Dispenser Manufacturing Co., Ltd., of China
ImporterPrimo Water Operations Inc
DistributorWal-Mart Stores Inc
Made inChina

Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.

Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.

Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The recall in context

Units in this recall
11,000Median of 2018: 7,200
CPSC recalls of 2018
258
Recalls of 2018 with one of the same hazards
20%
Recalls on the register that name Foshan Shunde Midea Water Dispenser Manufacturing
1

Official channels

Cite this page

Recall Register. CPSC recall 18132. https://recallregister.com/product/8293-primo-recalls-beverage-dispensers-due-to-burn-hazard/. Source: CPSC Recall Retrieval Web Services. Data through .

Sources

Source
US Consumer Product Safety Commission
Licence
US government work, public domain
Data retrieved
30 Sep 2026
Newest CPSC recall on the register
24 Sep 2026

The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.

Questions

Does CPSC recall 18132 report injuries?
The CPSC notice says: Primo has received three reports of hot water leaking from the product being used in high altitude areas, including one burn injury to a customer's hand.
Where was the product sold?
The CPSC notice says: Sam's Club and online at Amazon.com, and Wayfair.com from January 2017 through December 2017 for between $200 and $250.
Which remedy options does CPSC list for recall 18132?
CPSC lists 1 remedy option: Replace
How many units are in CPSC recall 18132?
The CPSC notice gives this number: About 11,000