Recall Register

Frontgate Recalls Step Ladders Due to Fall Hazard

CPSC recall 11718. Recall date: . Last publish date of the CPSC notice: .

Hazard, in the words of CPSC

The ladders can unexpectedly break, posing a fall hazard to consumers.

Remedy, in the words of CPSC

Consumers should immediately stop using the recalled ladders and contact Frontgate for instructions on how to receive a merchandise credit for the amount of the ladder. Frontgate is directly contacting all known consumers.

CPSC recall 11718 has the recall date 20 Jan 2011. The notice names the firm Frontgate. The recall has about 38,000 units. The median CPSC recall of 2011 has 12,000 units. This register puts the recall under the hazard Fall. CPSC gives the product type Stepladders.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .

More of the notice

The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.

CPSC recall 11718: incidents, units, products and firms
Incidents and injuries
Cinmar has received about 860 reports of the ladders breaking, including 28 reports of injuries such as bruises and lacerations to the knees, shins, ankles and feet.
Units38,000
Remedy optionsRefund
Description
This recall involves Frontgate foldaway closet two- and three-step ladders. The ladders are made of mahogany wood and designed for use in walk-in closets. Catalog item numbers included in the recall are 11998 for the two-step and 11675, 11975, 30269, 37935 and 40645 for the three-step ladder.
ProductFrontgate Closet Ladders, About 38,000, Stepladders
Sold atFrontgate stores in Georgia, North Carolina and Ohio, in Frontgate and Sky Mall catalogs nationwide and on the Internet at Frontgate.com and Skymall.com from December 2005 through July 2010 for about between $90 and $150.
Made inIndonesia

Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.

Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.

Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The recall in context

Units in this recall
38,000Median of 2011: 12,000
CPSC recalls of 2011
313
Recalls of 2011 with one of the same hazards
22%
Recalls of 2011 in the category Stepladders
0%
Recalls on the register that name Frontgate
1

Official channels

Cite this page

Recall Register. CPSC recall 11718. https://recallregister.com/product/828-frontgate-recalls-step-ladders-due-to-fall-hazard/. Source: CPSC Recall Retrieval Web Services. Data through .

Sources

Source
US Consumer Product Safety Commission
Licence
US government work, public domain
Data retrieved
30 Sep 2026
Newest CPSC recall on the register
24 Sep 2026

The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.

Questions

Does CPSC recall 11718 report injuries?
The CPSC notice says: Cinmar has received about 860 reports of the ladders breaking, including 28 reports of injuries such as bruises and lacerations to the knees, shins, ankles and feet.
Where was the product sold?
The CPSC notice says: Frontgate stores in Georgia, North Carolina and Ohio, in Frontgate and Sky Mall catalogs nationwide and on the Internet at Frontgate.com and Skymall.com from December 2005 through July 2010 for about between $90 and $150.
Which remedy options does CPSC list for recall 11718?
CPSC lists 1 remedy option: Refund
How many units are in CPSC recall 11718?
The CPSC notice gives this number: About 38,000