Nestlé Waters North America Recalls AccuPure Water Dispensers Due to Fire and Burn Hazards (Recall Alert)
CPSC recall 17760. Recall date: .
Hazard, in the words of CPSC
The dispensers can overheat and smoke, posing fire and burn hazards.
Remedy, in the words of CPSC
Consumers should immediately unplug the water dispensers and stop using them. Nestlé Waters is contacting consumers directly to schedule installation of a replacement unit. Consumers with questions should contact Nestlé Waters.
CPSC recall 17760 has the recall date 28 Jul 2017. The notice names the firm Water Solutions (Hong Kong) Limited of Hong Kong. The recall has about 12,300 units. The median CPSC recall of 2017 has 7,000 units. This register puts the recall under 3 hazards. The first is Fire.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | Nestlé Waters has received 15 reports of overheating, including seven reports of units emitting smoke or catching fire. No injuries have been reported. |
|---|---|
| Units | 12,300 |
| Remedy options | Replace |
| Description | This recall involves Nestlé Waters AccuPure floor-standing filtration dispenser with model number HB215-3G (black) and model number HW215-3G (white). They measure 44.6 inches tall by 12.5 inches wide. The units connect to the customer location's plumbing system, draw and filter water from the local system, and then dispense the filtered water through the unit. The upper front panels of the units have an "AccuPure" logo and an illuminated clock display. The model number can be found on a white sticker on the back of the dispenser. |
| Product | AccuPure floor-standing filtration dispensers, About 12,300 |
| Sold at | These units were sold and rented to businesses nationwide from April 2011 through April 2017 as part of individual service contracts with Nestlé Waters. A limited number of units were purchased by these consumers for between $700 and $900, depending on the filtration system used. Nestlé Waters… |
| Manufacturer | Water Solutions (Hong Kong) Limited of Hong Kong |
| Importer | Nestlé Waters North America Inc; MTN Products Inc |
| Made in | China |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 12,300Median of 2017: 7,000
- CPSC recalls of 2017
- 280
- Recalls of 2017 with one of the same hazards
- 36%
- Recalls on the register that name Water Solutions (Hong Kong) Limited of Hong Kong
- 1
Official channels
- CPSC recall notice 17760The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 17760. https://recallregister.com/product/8106-nestle-waters-north-america-recalls-accupure-water-dispensers-due-to-f/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 17760 report injuries?
- The CPSC notice says:
Nestlé Waters has received 15 reports of overheating, including seven reports of units emitting smoke or catching fire. No injuries have been reported.
- Where was the product sold?
- The CPSC notice says:
These units were sold and rented to businesses nationwide from April 2011 through April 2017 as part of individual service contracts with Nestlé Waters. A limited number of units were purchased by these consumers for between $700 and $900, depending on the filtration system used. Nestlé Waters…
- Which remedy options does CPSC list for recall 17760?
- CPSC lists 1 remedy option:
Replace
- How many units are in CPSC recall 17760?
- The CPSC notice gives this number:
About 12,300