Denon Recalls Rechargeable Battery Packs Due to Fire and Burn Hazards
CPSC recall 16267. Recall date: . Last publish date of the CPSC notice: .
Hazard, in the words of CPSC
The battery can overheat, posing a fire and burn hazards
Remedy, in the words of CPSC
Consumers should immediately stop using the recalled battery packs and contact Denon for a free replacement battery pack, including shipping.
CPSC recall 16267 has the recall date 20 Sep 2016. The notice names the firm Denon Electronics (USA). The recall has about 3,400 units. The median CPSC recall of 2016 has 6,400 units. This register puts the recall under 3 hazards. The first is Fire. CPSC gives the product type Batteries and Chargers.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | None reported |
|---|---|
| Units | 3,400 |
| Remedy options | Replace |
| Description | This recall involves Denon's HEOS 1 Go Pack lithium-ion rechargeable battery packs for wireless speakers. Only HEOS 1 Go Packs with a 10-character alpha-numeric serial number beginning with 5 or 601G91 and ending with 3517 through 4004 are included in the recall; the battery packs are black or white, hexagon-shaped and have four blue LED lights and a power button. HEOS, the model and serial numbers are printed on the bottom. Only the speaker battery is being recalled. |
| Product | HEOS 1 Go Pack rechargeable battery packs, About 3,400 (in addition, 240 were sold in Canada), Batteries and Chargers |
| Sold at | Best Buy (Magnolia), Brookstone and online at BestBuy.com and Amazon.com from May 2015 through June 2016 for about $100. |
| Importer | Denon Electronics (USA) LLC |
| Made in | China |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 3,400Median of 2016: 6,400
- CPSC recalls of 2016
- 330
- Recalls of 2016 with one of the same hazards
- 36%
- Recalls of 2016 in the category Batteries and Chargers
- 2%
- Recalls on the register that name Denon Electronics (USA)
- 1
Official channels
- CPSC recall notice 16267The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 16267. https://recallregister.com/product/7858-denon-recalls-rechargeable-battery-packs-due-to-fire-and-burn-hazards/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 16267 report injuries?
- The CPSC notice says:
None reported
- Where was the product sold?
- The CPSC notice says:
Best Buy (Magnolia), Brookstone and online at BestBuy.com and Amazon.com from May 2015 through June 2016 for about $100.
- Which remedy options does CPSC list for recall 16267?
- CPSC lists 1 remedy option:
Replace
- How many units are in CPSC recall 16267?
- The CPSC notice gives this number:
About 3,400 (in addition, 240 were sold in Canada)