Recall Register

Porta Recalls Residential Elevators Due to Serious Fall Hazard

CPSC recall 16238. Recall date: .

Hazard, in the words of CPSC

The plastic locks can allow the landing door to open before the elevator car arrives, posing a serious fall hazard to consumers attempting to board the elevator.

Remedy, in the words of CPSC

Consumers should immediately stop using elevators equipped with the electro mechanical door locks and contact their elevator service company to have the plastic locks replaced with metal parts.

CPSC recall 16238 has the recall date 3 Aug 2016. The notice names the firm Porta. The recall has about 60,000 units. The median CPSC recall of 2016 has 6,400 units. This register puts the recall under the hazard Fall. CPSC gives the product type Elevators.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .

More of the notice

The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.

CPSC recall 16238: incidents, units, products and firms
Incidents and injuries
The firm has received two reports of lock failure. No injuries have been reported.
Units60,000
Remedy optionsReplace
Description
This recall involves all residential elevators with plastic electro mechanical door locks. The EMDLs are installed as part of a complete residential elevator system. Locks included in this recall have a plastic generation 1, 2, 3 or 4 latch and keeper attached to the upper corner on the elevator side of each landing door. A UL or ETL label affixed to the bottom of the EMDL box has "Porta Inc." printed on it.
ProductResidential elevators with electro mechanical door locks (EMDLs), About 60,000, Elevators
Sold atElevator manufacturers nationwide from January 2005 through December 2011 for between $20,000 and $40,000.
ManufacturerPorta Inc
Made inUnited States

Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.

Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.

Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The recall in context

Units in this recall
60,000Median of 2016: 6,400
CPSC recalls of 2016
330
Recalls of 2016 with one of the same hazards
23%
Recalls of 2016 in the category Elevators
0%
Recalls on the register that name Porta
1

Official channels

Cite this page

Recall Register. CPSC recall 16238. https://recallregister.com/product/7821-porta-recalls-residential-elevators-due-to-serious-fall-hazard/. Source: CPSC Recall Retrieval Web Services. Data through .

Sources

Source
US Consumer Product Safety Commission
Licence
US government work, public domain
Data retrieved
30 Sep 2026
Newest CPSC recall on the register
24 Sep 2026

The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.

Questions

Does CPSC recall 16238 report injuries?
The CPSC notice says: The firm has received two reports of lock failure. No injuries have been reported.
Where was the product sold?
The CPSC notice says: Elevator manufacturers nationwide from January 2005 through December 2011 for between $20,000 and $40,000.
Which remedy options does CPSC list for recall 16238?
CPSC lists 1 remedy option: Replace
How many units are in CPSC recall 16238?
The CPSC notice gives this number: About 60,000