Cloud Engines Recalls Pogoplug Video File Sharing Device Due to Fire Hazard
CPSC recall 11294. Recall date: . Last publish date of the CPSC notice: .
Hazard, in the words of CPSC
The unit can overheat or catch fire, emitting excessive heat, sparks, smoke or flames.
Remedy, in the words of CPSC
Consumers should immediately stop using and unplug the devices, and contact Cloud Engines to receive a refund or replacement device.
CPSC recall 11294 has the recall date 2 Aug 2011. The notice names the firm Cloud Engines. The recall has about 9,500 units. The median CPSC recall of 2011 has 12,000 units. This register puts the recall under 2 hazards. The first is Fire. CPSC gives the product type Computers Equipment and Accessories.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | Cloud Engines has received three reports of the units overheating. One device caught fire, one device emitted smoke, and one device melted, damaging the desk it was on. |
|---|---|
| Units | 9,500 |
| Remedy options | Refund |
| Description | This recall involves the Pogoplug Video file sharing device. The device is a black desktop electronics box, measuring about 2.5 inches wide, 7 inches deep, and 5.5 inches high. It is used to stream and share videos, photos, and music and to provide remote access to files stored on drives attached to the device. The device has the word "Pogoplug" on the side. "Model: Pogoplug Video" is listed on a label on the bottom of the device. |
| Product | Pogoplug Video file sharing device, About 9,500 in the United States and 1,500 in Canada, Computers Equipment and Accessories |
| Sold at | Adorama, B&H, Best Buy, Buy.com, J&R, Pogoplug.com, New Egg, and Sony Style from March 2011 through June 2011 for about $200. |
| Importer | Cloud Engines Inc |
| Made in | China |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
- Hazard: Fire
- Hazard: Overheating
- Category: Computers Equipment and Accessories
- CPSC recalls of 2011
The recall in context
- Units in this recall
- 9,500Median of 2011: 12,000
- CPSC recalls of 2011
- 313
- Recalls of 2011 with one of the same hazards
- 27%
- Recalls of 2011 in the category Computers Equipment and Accessories
- 0%
- Recalls on the register that name Cloud Engines
- 1
Official channels
- CPSC recall notice 11294The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 11294. https://recallregister.com/product/736-cloud-engines-recalls-pogoplug-video-file-sharing-device-due-to-fire-h/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 11294 report injuries?
- The CPSC notice says:
Cloud Engines has received three reports of the units overheating. One device caught fire, one device emitted smoke, and one device melted, damaging the desk it was on.
- Where was the product sold?
- The CPSC notice says:
Adorama, B&H, Best Buy, Buy.com, J&R, Pogoplug.com, New Egg, and Sony Style from March 2011 through June 2011 for about $200.
- Which remedy options does CPSC list for recall 11294?
- CPSC lists 1 remedy option:
Refund
- How many units are in CPSC recall 11294?
- The CPSC notice gives this number:
About 9,500 in the United States and 1,500 in Canada