Recall Register

Williams-Sonoma Recalls Hot Chocolate Pots Due To Burn and Laceration Hazards

CPSC recall 11189. Recall date: . Last publish date of the CPSC notice: .

Hazard, in the words of CPSC

The handle of the hot chocolate pot can break off during use, posing burn and laceration hazards.

Remedy, in the words of CPSC

Consumers should immediately stop using the recalled hot chocolate pots and either return the product to any Williams-Sonoma store or contact Williams-Sonoma for instructions on how to return the product for a full refund.

CPSC recall 11189 has the recall date 6 Apr 2011. The notice names the firm ICI. The recall has about 28,000 units. The median CPSC recall of 2011 has 12,000 units. This register puts the recall under 2 hazards. The first is Burn. CPSC gives the product type Nonmetal Cookware (Nonelectric).

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .

More of the notice

The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.

CPSC recall 11189: incidents, units, products and firms
Incidents and injuries
The firm has received 28 reports of handles breaking off of the pots, including eight reports of injuries involving minor burns or cuts.
Units28,000
Description
This recall involves the Whirly Whip hot chocolate pots sold individually as item number 2981454 or 4986535, and as part of the Whirly Whip hot chocolate pot gift set item number 3021714. The item number can be found on the product's box, below the bar code. The pot is made of white porcelain and has a red handle. The lid has a red knob and a frother attached to the underside of the lid knob.
ProductHot chocolate pots, About 28,000 units in the United States and 700 in Canada, Nonmetal Cookware (Nonelectric)
Sold atWilliams-Sonoma stores nationwide, online at www.williams-sonoma.com and through Williams-Sonoma catalogs from October 2010 through January 2011 for between $30 and $40.
ImporterICI USA, LLC
DistributorWilliams-Sonoma Inc
Made inChina

Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.

Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.

Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The recall in context

Units in this recall
28,000Median of 2011: 12,000
CPSC recalls of 2011
313
Recalls of 2011 with one of the same hazards
29%
Recalls of 2011 in the category Nonmetal Cookware (Nonelectric)
1%
Recalls on the register that name ICI
1

Official channels

Cite this page

Recall Register. CPSC recall 11189. https://recallregister.com/product/647-williams-sonoma-recalls-hot-chocolate-pots-due-to-burn-and-laceration/. Source: CPSC Recall Retrieval Web Services. Data through .

Sources

Source
US Consumer Product Safety Commission
Licence
US government work, public domain
Data retrieved
30 Sep 2026
Newest CPSC recall on the register
24 Sep 2026

The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.

Questions

Does CPSC recall 11189 report injuries?
The CPSC notice says: The firm has received 28 reports of handles breaking off of the pots, including eight reports of injuries involving minor burns or cuts.
Where was the product sold?
The CPSC notice says: Williams-Sonoma stores nationwide, online at www.williams-sonoma.com and through Williams-Sonoma catalogs from October 2010 through January 2011 for between $30 and $40.
How many units are in CPSC recall 11189?
The CPSC notice gives this number: About 28,000 units in the United States and 700 in Canada
Where was the product made?
The CPSC notice gives: China