Recall Register

Paper Towel Dispensers Recalled By Global Plastics Due to Fire Hazard

CPSC recall 09763. Recall date: . Last publish date of the CPSC notice: .

Hazard, in the words of CPSC

The dispenser's electric board can overheat posing a fire hazard.

Remedy, in the words of CPSC

Consumers should immediately stop using the product and remove the batteries; the dispenser will operate in a mechanical mode. Consumers should contact Global Plastics for instructions on how to receive a replacement dispenser. Global Plastics is directly contacting its customers.

CPSC recall 09763 has the recall date 5 Aug 2009. The notice names the firm Global Plastics. The recall has about 14,000 units. The median CPSC recall of 2009 has 10,000 units. This register puts the recall under 2 hazards. The first is Fire. CPSC gives the product type Paper Towel Dispensers.

CPSC recall noticeMore of the notice

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .

More of the notice

The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.

CPSC recall 09763: incidents, units, products and firms
Incidents and injuries
The firm has received two incidents of the dispenser overheating. No injuries have been reported.
Units14,000
Description
The recalled product is a Baywest & Hillyard Hybrid Wave N Cut hybrid paper towel dispenser. The product can operate in either a mechanical or electronic mode.
ProductBay West & Hillyard Hybrid Wave N Cut Paper Towel Dispensers, 14000, Paper Towel Dispensers
Sold atBay West & Hillyard directly to its commercial customers from February 2009 through May 2009.
ManufacturerGlobal Plastics Ltd
Made inCanada

Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.

Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.

Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The recall in context

Units in this recall
14,000Median of 2009: 10,000
CPSC recalls of 2009
383
Recalls of 2009 with one of the same hazards
21%
Recalls of 2009 in the category Paper Towel Dispensers
0%
Recalls on the register that name Global Plastics
1

Official channels

Cite this page

Recall Register. CPSC recall 09763. https://recallregister.com/product/6068-paper-towel-dispensers-recalled-by-global-plastics-due-to-fire-hazard/. Source: CPSC Recall Retrieval Web Services. Data through .

Sources

Source
US Consumer Product Safety Commission
Licence
US government work, public domain
Data retrieved
30 Sep 2026
Newest CPSC recall on the register
24 Sep 2026

The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.

Questions

Does CPSC recall 09763 report injuries?
The CPSC notice says: The firm has received two incidents of the dispenser overheating. No injuries have been reported.
Where was the product sold?
The CPSC notice says: Bay West & Hillyard directly to its commercial customers from February 2009 through May 2009.
How many units are in CPSC recall 09763?
The CPSC notice gives this number: 14000
Where was the product made?
The CPSC notice gives: Canada