Honeywell International Recalls Vista Security System Control Panels Due to Failure of Panic Feature
CPSC recall 09734. Recall date: . Last publish date of the CPSC notice: .
Hazard, in the words of CPSC
Security systems programmed with a wireless silent panic feature can fail to operate properly the first time the panic button is pressed on the remote transmitter. If the panic button is pressed only once, this can unexpectedly leave residents without a triggered alarm during an emergency.
Remedy, in the words of CPSC
Honeywell International is contacting dealers directly and is providing free replacement software to consumers.
CPSC recall 09734 has the recall date 7 Apr 2009. The notice names the firm Ademco de Juarez s.r.l. The recall has about 7,000 units. The median CPSC recall of 2009 has 10,000 units. CPSC gives the product type Home Control/Alarm Systems.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | None reported. |
|---|---|
| Units | 7,000 |
| Description | This recall involves the following models of the "Vista Residential" series control panels: Vista-21iP, Vista-21iPSIA, FA168C-GP, 320P1, and GAV20P. Only panels with certain date codes are subject to the recall. The control panel is the main portion of the security system (not the keypad) typically located in an inconspicuous place in the home such as the basement, garage or closet. |
| Product | Vista Residential Security System Control Panels, About 7,000, Home Control/Alarm Systems |
| Sold at | Security and alarm dealers nationwide from October 2007 through January 2009 for about $100. |
| Manufacturer | Ademco de Juarez s.r.l., of Mexico |
| Distributor | Honeywell International Inc |
| Made in | Mexico |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 7,000Median of 2009: 10,000
- CPSC recalls of 2009
- 383
- Recalls of 2009 with one of the same hazards
- 6%
- Recalls of 2009 in the category Home Control/Alarm Systems
- 0%
- Recalls on the register that name Ademco de Juarez s.r.l
- 1
Official channels
- CPSC recall notice 09734The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 09734. https://recallregister.com/product/6039-honeywell-international-recalls-vista-security-system-control-panels-d/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 09734 report injuries?
- The CPSC notice says:
None reported.
- Where was the product sold?
- The CPSC notice says:
Security and alarm dealers nationwide from October 2007 through January 2009 for about $100.
- How many units are in CPSC recall 09734?
- The CPSC notice gives this number:
About 7,000
- Where was the product made?
- The CPSC notice gives:
Mexico