Certain LG 830 "Spyder" Cell Phones Recalled For Upgrade Due to Dropped Connection or Poor Connection on Emergency 911 Calls
CPSC recall 09724. Recall date: . Last publish date of the CPSC notice: .
Hazard, in the words of CPSC
The recalled phones can have difficulty sustaining a connection or have poor voice quality on calls to emergency 911.
Remedy, in the words of CPSC
Consumers have been or are being contacted by their wireless carrier or LG Electronics MobileComm to schedule a free software upgrade. Please contact your wireless carrier if you have not been contacted yet.
CPSC recall 09724 has the recall date 27 Feb 2009. The notice names the firm LG Electronics MobileComm. The recall has about 30,000 units. The median CPSC recall of 2009 has 10,000 units. CPSC gives the product type Telephones, Cell Phones & Accessories.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | The firm has received one report of a motorist in a disabled car who was able to dial 911, but the call was dropped because the network had difficulty establishing a GPS lock on the phone. No injuries have been reported. |
|---|---|
| Units | 30,000 |
| Description | The recall involves LG 830 "Spyder" touch-screen slider cell phones with software versions T83LGV03 and T83LGV04, which were sold for use with the following regional wireless carriers: Cellular South, Cellcom, Bluegrass Cellular, Centennial de Puerto Rico, Appalachian Wireless, Illinois Valley Cellular, Northwest Missouri Cellular, Inland Cellular, Leaco, Golden State Cellular, Thumb Cellular, Silver Star Communications, and Nex-Tech Wireless. The cell phone model number can be found underneath the battery. The software version can be verified by going into the menu of the cell phone, selecting "Settings" then "Phone Information" then "Version." No other LG cell phones, software versions or wireless carriers are included in this recall. |
| Product | Certain LG 830 "Spyder" Cell Phones, About 30,000, Telephones, Cell Phones & Accessories |
| Sold at | Various cellular dealers in Alabama, Alaska, Idaho, Kentucky, Mississippi, Puerto Rico, Tennessee, Washington State and Wisconsin from September 2008 through November 2008 for about $200. |
| Importer | LG Electronics MobileComm USA Inc |
| Made in | South Korea |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 30,000Median of 2009: 10,000
- CPSC recalls of 2009
- 383
- Recalls of 2009 with one of the same hazards
- 6%
- Recalls of 2009 in the category Telephones, Cell Phones & Accessories
- 1%
- Recalls on the register that name LG Electronics MobileComm
- 1
Official channels
- CPSC recall notice 09724The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
Follow by RSS:Consumer product recalls
Cite this page
Recall Register. CPSC recall 09724. https://recallregister.com/product/6029-certain-lg-830-spyder-cell-phones-recalled-for-upgrade-due-to-dropped/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 09724 report injuries?
- The CPSC notice says:
The firm has received one report of a motorist in a disabled car who was able to dial 911, but the call was dropped because the network had difficulty establishing a GPS lock on the phone. No injuries have been reported.
- Where was the product sold?
- The CPSC notice says:
Various cellular dealers in Alabama, Alaska, Idaho, Kentucky, Mississippi, Puerto Rico, Tennessee, Washington State and Wisconsin from September 2008 through November 2008 for about $200.
- How many units are in CPSC recall 09724?
- The CPSC notice gives this number:
About 30,000
- Where was the product made?
- The CPSC notice gives:
South Korea