Steelcase Recalls Cachet Swivel Chairs Due to Fall Hazard
CPSC recall 11110. Recall date: . Last publish date of the CPSC notice: .
Hazard, in the words of CPSC
The front seat support part of the chair can crack and fail, posing a fall hazard to consumers.
Remedy, in the words of CPSC
Steelcase will replace chairs for individual consumers who purchased chairs online or from retail outlets listed above. For all commercial customers who purchase chairs in quantity, Steelcase will replace the chair support parts. Chairs should be inspected for cracks in the front seat support according to the instructions posted at http://recall.steelcase.com. If any cracks are identified, consumers should immediately stop using the chairs and contact Steelcase. Even if no cracks are identified, consumers should contact Steelcase to arrange for the replacement process and periodically check for cracks until the chair supports are replaced.
CPSC recall 11110 has the recall date 25 Jan 2011. The notice names the firm Steelcase. The recall has about 165,000 units. The median CPSC recall of 2011 has 12,000 units. This register puts the recall under the hazard Fall. CPSC gives the product type Chairs.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | The firm has received one report of a chair support failure resulting in a back injury. |
|---|---|
| Units | 165,000 |
| Remedy options | Replace |
| Description | This recall involves all Steelcase Cachet swivel chairs with model number 487 manufactured between May 2002 and October 15, 2009. The chairs have a plastic slotted seat and back design and some were sold with back and seat cushions. The model number and manufacture date are printed on a label on the underside of the base of the chair. |
| Product | Cachet Swivel Chairs, About 165,000, Chairs |
| Sold at | Authorized Steelcase dealers and retail outlets including Healthy Back Store, CSN, Home Office Solutions, Office & Company and Sam Flax stores nationwide and online at www.store.steelcase.com between May 2002 and November 2009 for up to $600. |
| Manufacturer | Steelcase Inc |
| Made in | United States |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 165,000Median of 2011: 12,000
- CPSC recalls of 2011
- 313
- Recalls of 2011 with one of the same hazards
- 22%
- Recalls of 2011 in the category Chairs
- 1%
- Recalls on the register that name Steelcase
- 3
Other recalls of the firm
| Date | Recall |
|---|---|
| 14 Jan 2016 | Steelcase Recalls Chairs Due to Fall Hazard |
| 18 Jan 2012 | Steelcase Inc. Recalls Desk Chairs Due to Fall Hazard |
Official channels
- CPSC recall notice 11110The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 11110. https://recallregister.com/product/576-steelcase-recalls-cachet-swivel-chairs-due-to-fall-hazard/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 11110 report injuries?
- The CPSC notice says:
The firm has received one report of a chair support failure resulting in a back injury.
- Where was the product sold?
- The CPSC notice says:
Authorized Steelcase dealers and retail outlets including Healthy Back Store, CSN, Home Office Solutions, Office & Company and Sam Flax stores nationwide and online at www.store.steelcase.com between May 2002 and November 2009 for up to $600.
- Which remedy options does CPSC list for recall 11110?
- CPSC lists 1 remedy option:
Replace
- How many units are in CPSC recall 11110?
- The CPSC notice gives this number:
About 165,000