Wireless Headset Batteries Recalled by GN Netcom Due to Fire Hazard
CPSC recall 09010. Recall date: . Last publish date of the CPSC notice: .
Hazard, in the words of CPSC
An internal short circuit in the lithium-ion polymer batteries can cause the batteries to overheat, posing a fire hazard.
Remedy, in the words of CPSC
Consumers should immediately stop using and unplug the headsets. Consumers should contact GN Netcom to receive a replacement battery.
CPSC recall 09010 has the recall date 14 Oct 2008. The notice names the firm GN Netcom. The recall has about 525,000 units. The median CPSC recall of 2008 has 9,500 units. This register puts the recall under 2 hazards. The first is Fire. CPSC gives the product type Audio/Video Systems & Accessories.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | GN Netcom has received 10 reports of incidents involving overheating, including three reports of open flames and property damage to furniture on which the headsets were resting. |
|---|---|
| Units | 525,000 |
| Description | This recall involves ATL lithium-ion polymer batteries in GN9120 wireless headsets. The headsets are intended primarily for professional use in offices and call centers. The product is sold with three components: a base station, headset and power adapter. "GN Netcom" or "GN9120" is printed on the base station and headset. The affected batteries have part number 603028 and have a white plastic enclosure. The batteries are labeled "Made by ATL (Amperex Technology Ltd.)" and "(ATL P/N 603028)." Batteries sold as a replacement part are labeled "GN9120 battery replacement kit." |
| Product | GN9120 Wireless Headsets, About 525,000 (an additional 675,000 were sold outside the U.S.), Audio/Video Systems & Accessories |
| Sold at | GN Netcom, authorized distributors and resellers nationwide from January 2005 through September 2008 for between $150 and $350 as part of the GN9120 headset and about $20 as a replacement part. |
| Manufacturer | GN Netcom Inc., of Nashua, New Hampshire; Amperex Technology Limited (ATL), of Hong Kong (battery) |
| Made in | China |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 525,000Median of 2008: 9,500
- CPSC recalls of 2008
- 392
- Recalls of 2008 with one of the same hazards
- 28%
- Recalls of 2008 in the category Audio/Video Systems & Accessories
- 1%
- Recalls on the register that name GN Netcom
- 1
Official channels
- CPSC recall notice 09010The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 09010. https://recallregister.com/product/4948-wireless-headset-batteries-recalled-by-gn-netcom-due-to-fire-hazard/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 09010 report injuries?
- The CPSC notice says:
GN Netcom has received 10 reports of incidents involving overheating, including three reports of open flames and property damage to furniture on which the headsets were resting.
- Where was the product sold?
- The CPSC notice says:
GN Netcom, authorized distributors and resellers nationwide from January 2005 through September 2008 for between $150 and $350 as part of the GN9120 headset and about $20 as a replacement part.
- How many units are in CPSC recall 09010?
- The CPSC notice gives this number:
About 525,000 (an additional 675,000 were sold outside the U.S.)
- Where was the product made?
- The CPSC notice gives:
China