Recall Register

CPSC, National Service Industries Inc. Announce Recall of Zep Commercial Cleaners Sold at The Home Depot

CPSC recall 01102. Recall date: . Last publish date of the CPSC notice: .

Hazard, in the words of CPSC

Some of these bottles can leak through the cap when turned on their side, allowing the contents of the cleaner to come into contact with consumers. These cleaners can cause irritation and burns to the skin and eyes.

Remedy, in the words of CPSC

Consumers should stop using the recalled cleaners immediately, since the bottles can leak, and call the Zep Commercial hotline. The hotline will help consumers determine if their cleaner bottle is leaking, and provide instructions on how to dispose of leaking bottles and get a refund.

CPSC recall 01102 has the recall date 9 Mar 2001. The notice names the firm National Service Industries Inc. (NSI). The recall has about 1,400,000 units. The median CPSC recall of 2001 has 22,500 units. This register puts the recall under the hazard Burn. CPSC gives the product type Cleaners/Cleaning Products.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .

More of the notice

The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.

CPSC recall 01102: incidents, units, products and firms
Incidents and injuries
NSI has received 10 reports from consumers of the bottles of these cleaners leaking, including three injuries consisting of one report of a chemical burn to a consumer's forearm and two reports of the cleaner getting into consumers' eyes.
Units1,400,000
Description
Only the 32-ounce bottles of four types of Zep Commercial cleaners are part of this recall. They are the Acidic Toilet Bowl Cleaner; Calcium Lime & Rust Stain Remover; Grout Cleaner & Whitener; and Driveway, Concrete & Masonry Cleaner. The word "COMMERCIAL" is written before "ZEP" on the top of the labels on the white, plastic bottles, and the product names are written below the brand name.
ProductZep Commercial cleaners: Acidic Toilet Bowl Cleaner; Calcium Lime & Rust Stain Remover; Grout Cleaner & Whitener; and Driveway, Concrete & Masonry Cleaner, About 1.4 million, Cleaners/Cleaning Products
Sold atThe Home Depot stores nationwide exclusively sold these cleaners, from January 1998 through February 2001, for between $3 and $4.
ManufacturerNational Service Industries Inc. (NSI)

Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.

Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.

Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The recall in context

Units in this recall
1,400,000Median of 2001: 22,500
CPSC recalls of 2001
245
Recalls of 2001 with one of the same hazards
20%
Recalls of 2001 in the category Cleaners/Cleaning Products
2%
Recalls on the register that name National Service Industries Inc. (NSI)
2

Other recalls of the firm

Other CPSC recalls that name National Service Industries Inc. (NSI)
DateRecall
20 Sep 2001CPSC, National Service Industries Inc. Announce Recall of Drain Cleaners

Official channels

Cite this page

Recall Register. CPSC recall 01102. https://recallregister.com/product/490-cpsc-national-service-industries-inc-announce-recall-of-zep-commercial/. Source: CPSC Recall Retrieval Web Services. Data through .

Sources

Source
US Consumer Product Safety Commission
Licence
US government work, public domain
Data retrieved
30 Sep 2026
Newest CPSC recall on the register
24 Sep 2026

The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.

Questions

Does CPSC recall 01102 report injuries?
The CPSC notice says: NSI has received 10 reports from consumers of the bottles of these cleaners leaking, including three injuries consisting of one report of a chemical burn to a consumer's forearm and two reports of the cleaner getting into consumers' eyes.
Where was the product sold?
The CPSC notice says: The Home Depot stores nationwide exclusively sold these cleaners, from January 1998 through February 2001, for between $3 and $4.
How many units are in CPSC recall 01102?
The CPSC notice gives this number: About 1.4 million
How many CPSC recalls name National Service Industries Inc. (NSI)?
2 CPSC recalls on this register name National Service Industries Inc. (NSI). This recall is 1 of them.