Cricket EZ Cell Phones Recalled; Audio Problem Interferes with Emergency 911 Calls
CPSC recall 08572. Recall date: . Last publish date of the CPSC notice: .
Hazard, in the words of CPSC
A software problem with the cell phones causes audio problems with 911 calls. When a call is connected to 911, the operator may not hear the caller or the caller may not hear the 911 operator.
Remedy, in the words of CPSC
Consumers should immediately return their phone to Cricket for a free software repair. Cricket is directly contacting consumers who purchased these cell phones to alert them to the recall.
CPSC recall 08572 has the recall date 20 May 2008. The notice names the firm Cricket Communications, of San Diego, Calif. (subsidiary of Leap Wireless International Inc.). The recall has about 285,000 units. The median CPSC recall of 2008 has 9,500 units. CPSC gives the product type Telephones, Cell Phones & Accessories.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | Cricket has received two reports of the audio not working properly when a consumer placed a call to 911. No injuries were reported. |
|---|---|
| Units | 285,000 |
| Description | This recall involves the "Cricket EZ" cellular phone. The cell phones are small, black and silver bar-style. "Cricket" is printed on top of the phone above the display panel. Model number "CRKJ88BKIT" is located on a label inside the battery compartment behind the battery. Units that have a model number that ends with a "B" ("CRKJ88BKITB"), units that have a green dot on the inside label, and units that were sold after March 2008 are not included in this recall. |
| Product | Cricket EZ Cellular Phones, About 285,000, Telephones, Cell Phones & Accessories |
| Sold at | Cricket stores and independent dealers nationwide from February 2008 through March 2008 for about $90. |
| Distributor | Cricket Communications, of San Diego, Calif. (subsidiary of Leap Wireless International Inc.) |
| Made in | China |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 285,000Median of 2008: 9,500
- CPSC recalls of 2008
- 392
- Recalls of 2008 with one of the same hazards
- 9%
- Recalls of 2008 in the category Telephones, Cell Phones & Accessories
- 1%
- Recalls on the register that name Cricket Communications, of San Diego, Calif. (subsidiary of Leap Wireless International Inc.)
- 1
Official channels
- CPSC recall notice 08572The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 08572. https://recallregister.com/product/4594-cricket-ez-cell-phones-recalled-audio-problem-interferes-with-emergenc/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 08572 report injuries?
- The CPSC notice says:
Cricket has received two reports of the audio not working properly when a consumer placed a call to 911. No injuries were reported.
- Where was the product sold?
- The CPSC notice says:
Cricket stores and independent dealers nationwide from February 2008 through March 2008 for about $90.
- How many units are in CPSC recall 08572?
- The CPSC notice gives this number:
About 285,000
- Where was the product made?
- The CPSC notice gives:
China