Recall Register

CPSC, SecureAlert Announce Recall of Safety and Security Phones

CPSC recall 04513. Recall date: . Last publish date of the CPSC notice: .

Hazard, in the words of CPSC

Using the test button can result in the battery being drained without the user's knowledge. Without battery power, the phone is unable to call for assistance in an emergency.

Remedy, in the words of CPSC

Call SecureAlert to arrange a free replacement. SecureAlert is directly contacting owners of these products. Until the replacement phone is received, consumers should refrain from using the test button on their recalled phone.

CPSC recall 04513 has the recall date 18 Nov 2003. The notice names the firm SecureAlert. The recall has about 1,000 units. The median CPSC recall of 2003 has 9,900 units. CPSC gives the product type Telephones, Cell Phones & Accessories.

CPSC recall noticeMore of the notice

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .

More of the notice

The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.

CPSC recall 04513: incidents, units, products and firms
Incidents and injuries
SecureAlert has received 10 reports of batteries being exhausted as a result of this problem. No injuries have been reported.
Units1,000
Description
This recall involves GPS2000 MobilePAL+GPS units with serial numbers between 08810948 and 08813447, which can be found on a label in the battery compartment. They are white phones with a red "call" button and a gray "test" button that notifies an emergency call center and can track callers using the Global Positioning System (GPS). "MobilePal+GPS" is written on the front of the phones.
ProductGPS2000 MobilePAL+GPS Safety and Security Phones, 1,000, Telephones, Cell Phones & Accessories
Sold atSecureAlert and private security dealers nationwide, from May 2003 through July 2003.
DistributorSecureAlert Inc
Made inJapan

Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.

Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.

Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The recall in context

Units in this recall
1,000Median of 2003: 9,900
CPSC recalls of 2003
215
Recalls of 2003 with one of the same hazards
16%
Recalls of 2003 in the category Telephones, Cell Phones & Accessories
1%
Recalls on the register that name SecureAlert
1

Official channels

Cite this page

Recall Register. CPSC recall 04513. https://recallregister.com/product/2712-cpsc-securealert-announce-recall-of-safety-and-security-phones/. Source: CPSC Recall Retrieval Web Services. Data through .

Sources

Source
US Consumer Product Safety Commission
Licence
US government work, public domain
Data retrieved
30 Sep 2026
Newest CPSC recall on the register
24 Sep 2026

The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.

Questions

Does CPSC recall 04513 report injuries?
The CPSC notice says: SecureAlert has received 10 reports of batteries being exhausted as a result of this problem. No injuries have been reported.
Where was the product sold?
The CPSC notice says: SecureAlert and private security dealers nationwide, from May 2003 through July 2003.
How many units are in CPSC recall 04513?
The CPSC notice gives this number: 1,000
Where was the product made?
The CPSC notice gives: Japan