CPSC, Carrier Commercial Refrigeration, Inc. Announce Recall of Grocery Frozen Food Case Heaters
CPSC recall 04163. Recall date: . Last publish date of the CPSC notice: .
Hazard, in the words of CPSC
Moisture building up pressure inside the defrost heater can cause it to forcefully eject from the frozen food case, possibly injuring bystanders.
Remedy, in the words of CPSC
Tyler will replace the recalled defrost heater with a Cal-rod hairpin style heater in all wide island frozen food and ice cream end cap cases.
CPSC recall 04163 has the recall date 16 Jun 2004. The notice names the firm Electro-Heat. The recall has about 16,000 units. The median CPSC recall of 2004 has 13,500 units. CPSC gives the product type Electric Heaters.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | Carrier Commercial Refrigeration Inc. has reports of four incidents where the defrost heater forcefully ejected and, in two instances, the defrost heater penetrated through the end of the frozen food case. In one incident, a consumer's leg was broken. |
|---|---|
| Units | 16,000 |
| Description | The recalled defrost heater was used in Tyler's "wide island" frozen food end cap cases in grocery stores. The recalled defrost heaters (which are not visible to consumers) are Electro-Heat Defrost Heater Model 51957100. The Tyler wide island frozen food end cap cases with the recalled heaters are models NCE, NFE, NGE, NCGE, NFJEA, NCJEA, NCJGEA and NFJGEA. The model and serial number is located on the data plate, which is on the front inner panel of the case. |
| Product | Defrost heaters used in grocery store frozen food cases, 16,000, Electric Heaters |
| Sold at | Grocery stores nationwide use these wide island frozen food end cap cases with defrost heaters to display food items. The cases with heaters were sold by Tyler Refrigeration, from the mid-1970s to the present. |
| Manufacturer | Electro-Heat Inc; Tyler Refrigeration, of Waxahachie, Texas, a division of Carrier Commercial Refrigeration Inc |
| Made in | United States |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 16,000Median of 2004: 13,500
- CPSC recalls of 2004
- 278
- Recalls of 2004 with one of the same hazards
- 15%
- Recalls of 2004 in the category Electric Heaters
- 3%
- Recalls on the register that name Electro-Heat
- 1
Official channels
- CPSC recall notice 04163The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 04163. https://recallregister.com/product/2639-cpsc-carrier-commercial-refrigeration-inc-announce-recall-of-grocery-f/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 04163 report injuries?
- The CPSC notice says:
Carrier Commercial Refrigeration Inc. has reports of four incidents where the defrost heater forcefully ejected and, in two instances, the defrost heater penetrated through the end of the frozen food case. In one incident, a consumer's leg was broken.
- Where was the product sold?
- The CPSC notice says:
Grocery stores nationwide use these wide island frozen food end cap cases with defrost heaters to display food items. The cases with heaters were sold by Tyler Refrigeration, from the mid-1970s to the present.
- How many units are in CPSC recall 04163?
- The CPSC notice gives this number:
16,000
- Where was the product made?
- The CPSC notice gives:
United States