CPSC, Casio Inc. Announce Recall of Piano Benches
CPSC recall 04132. Recall date: . Last publish date of the CPSC notice: .
Hazard, in the words of CPSC
The screws and bracket assemblies attaching the legs to the bench can weaken and detach, causing the bench seat to collapse during normal use.
Remedy, in the words of CPSC
Consumers should stop using the benches immediately and contact Casio for instructions on how to return the product for a full refund plus an incentive payment. Consumers who purchased a Casio Eighty Eight key digital piano, model AP31 from Costco Wholesale Corporation should return only the bench to their local Costco retailer. Consumers who purchased a Casio Eighty Eight key digital piano, model AP31 or PX100 from Sam's Club will receive a box, instructions, and a return label to return the bench back to Casio. Do not return benches to Sam's Clubs. Consumers who purchased the keyboard and bench together will receive $125 toward the purchase of a replacement bench and consumers who purchased a bench separately will receive a full refund of the purchase price plus a $25 incentive payment.
CPSC recall 04132 has the recall date 5 May 2004. The notice names the firm Casio Inc., Dover, N.J. The recall has about 18,000 units. The median CPSC recall of 2004 has 13,500 units. CPSC gives the product type Chairs, Stools & Benches.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | Casio has received four reports of bracket assemblies failing, including one report of a consumer sustaining a fractured wrist when their bench collapsed. |
|---|---|
| Units | 18,000 |
| Description | This recall involves two model benches, the Bench DK, made of dark wood and the Bench LT, made of light wood. The bench has a plush leather covering and measures about 22 inches by 13½ inches with 17½-inch tall legs. Each bench comes with a small sticker that reads, "Made in China" and some units have a gold emblem that reads, "GAO JI CHUANG." Benches were sold separately and with Casio's electronic pianos. |
| Product | Piano Bench, 18,000, Chairs, Stools & Benches |
| Sold at | Music instrument retailers, Sam's Club, Costco Wholesale and on Casio's Web site nationwide, between September 2003 and March 2004, for about $99. The benches sold by Sam's Club and Costco were unassembled and included a Casio Electronic Piano and piano stand. The benches distributed by music… |
| Manufacturer | Casio Inc., Dover, N.J |
| Made in | China |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 18,000Median of 2004: 13,500
- CPSC recalls of 2004
- 278
- Recalls of 2004 with one of the same hazards
- 15%
- Recalls of 2004 in the category Chairs, Stools & Benches
- 4%
- Recalls on the register that name Casio Inc., Dover, N.J
- 1
Official channels
- CPSC recall notice 04132The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
Follow by RSS:Consumer product recalls
Cite this page
Recall Register. CPSC recall 04132. https://recallregister.com/product/2611-cpsc-casio-inc-announce-recall-of-piano-benches/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 04132 report injuries?
- The CPSC notice says:
Casio has received four reports of bracket assemblies failing, including one report of a consumer sustaining a fractured wrist when their bench collapsed.
- Where was the product sold?
- The CPSC notice says:
Music instrument retailers, Sam's Club, Costco Wholesale and on Casio's Web site nationwide, between September 2003 and March 2004, for about $99. The benches sold by Sam's Club and Costco were unassembled and included a Casio Electronic Piano and piano stand. The benches distributed by music…
- How many units are in CPSC recall 04132?
- The CPSC notice gives this number:
18,000
- Where was the product made?
- The CPSC notice gives:
China