CPSC, White-Rodgers Announce Recall of LP and Convertible Gas Water Heater Temperature Controls
CPSC recall 04128. Recall date: . Last publish date of the CPSC notice: .
Hazard, in the words of CPSC
The gas water heater controls can gradually open instead of snapping open to full flow, which can cause soot to build up on the water heater burner, presenting a fire hazard.
Remedy, in the words of CPSC
Contact White-Rodgers to arrange for a qualified service technician to replace the recalled control, free of charge.
CPSC recall 04128 has the recall date 28 Apr 2004. The notice names the firm White-Rodgers, a division of Emerson Electric. The recall has about 88,000 units. The median CPSC recall of 2004 has 13,500 units. This register puts the recall under 2 hazards. The first is Fire. CPSC gives the product type Gas Water Heaters & Accessories.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | White-Rodgers has received 12 reports involving soot build-up. Eight of these reports included minor fire damage. |
|---|---|
| Units | 88,000 |
| Description | The temperature control is a small metal box located above the access panel door of the gas water heater. A white label with red lettering located on the right side of the control contains one of the following model numbers: 37C55U 658, 37C57U 602, 37C72U 520, 37C72U 546, 37C72U 547, or 37C72U 548, and 37C72U 676. There should be a four- digit metal stamped date code located below the label on the right side of the control. Recalled controls will have date codes 0240 to 0329 (40th week of 2002 to 29th week of 2003). Potentially affected gas water heaters include: AO Smith, Apollo, Crosley, Energysense, Freedom, Intertherm, Kenmore, Maytag, Mission, Myers, Penfield, President, Reliance, Sentry, or State. Beginning serial numbers on these gas water heaters can be checked at www.regcen.com/tempcontrolrecall |
| Product | LP and Convertible Gas Water Heater Temperature Controls, 88,000, Gas Water Heaters & Accessories |
| Sold at | Retail distributors and independent servicers have sold and/or installed water heaters with the controls, from October 2002 through March 2004. |
| Manufacturer | White-Rodgers, a division of Emerson Electric Co |
| Made in | Mexico |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 88,000Median of 2004: 13,500
- CPSC recalls of 2004
- 278
- Recalls of 2004 with one of the same hazards
- 35%
- Recalls of 2004 in the category Gas Water Heaters & Accessories
- 0%
- Recalls on the register that name White-Rodgers, a division of Emerson Electric
- 1
Official channels
- CPSC recall notice 04128The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 04128. https://recallregister.com/product/2608-cpsc-white-rodgers-announce-recall-of-lp-and-convertible-gas-water-hea/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 04128 report injuries?
- The CPSC notice says:
White-Rodgers has received 12 reports involving soot build-up. Eight of these reports included minor fire damage.
- Where was the product sold?
- The CPSC notice says:
Retail distributors and independent servicers have sold and/or installed water heaters with the controls, from October 2002 through March 2004.
- How many units are in CPSC recall 04128?
- The CPSC notice gives this number:
88,000
- Where was the product made?
- The CPSC notice gives:
Mexico