Recall Register

CPSC, Sony Electronics Inc. Announce Recall of Certain VAIO Notebook Computers

CPSC recall 03197. Recall date: . Last publish date of the CPSC notice: .

Hazard, in the words of CPSC

Users could receive a mild electric shock, when the recalled computers are connected to a phone line and the phone rings.

Remedy, in the words of CPSC

Consumers with VAIO notebooks included in the recall should disconnect their modem from the phone line immediately, and contact Sony to arrange for a free repair. Sony also will extend the current limited warranty for repaired products to 2 years from date of original purchase.

CPSC recall 03197 has the recall date 25 Sep 2003. The notice names the firm Sony. The recall has about 5,600 units. The median CPSC recall of 2003 has 9,900 units. This register puts the recall under the hazard Electric shock. CPSC gives the product type Computer Equipment.

CPSC recall noticeMore of the notice

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .

More of the notice

The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.

CPSC recall 03197: incidents, units, products and firms
Incidents and injuries
None reported.
Units5,600
Description
Only Sony VAIO notebook computers with model numbers PCG-FRV25 or PCG-FRV27 sold from June through July 2003 are part of the recall. These computers will have slow modem speeds, generally below 24K, while using the notebook's AC adapter. Consumers unsure of their modem speed can check it at the Sony PC support Web site: www.sony.com/pcsupport. Sony previously announced this recall on July 10, 2003
ProductSony VAIO notebook computers, About 5,600, Computer Equipment
Sold atElectronic and computer stores nationwide, from June 2003 through July 2003, for about $1,500.
ManufacturerSony Corp
Made inChina

Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.

Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.

Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The recall in context

Units in this recall
5,600Median of 2003: 9,900
CPSC recalls of 2003
215
Recalls of 2003 with one of the same hazards
7%
Recalls of 2003 in the category Computer Equipment
2%
Recalls on the register that name Sony
1

Official channels

Cite this page

Recall Register. CPSC recall 03197. https://recallregister.com/product/2448-cpsc-sony-electronics-inc-announce-recall-of-certain-vaio-notebook-com/. Source: CPSC Recall Retrieval Web Services. Data through .

Sources

Source
US Consumer Product Safety Commission
Licence
US government work, public domain
Data retrieved
30 Sep 2026
Newest CPSC recall on the register
24 Sep 2026

The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.

Questions

Does CPSC recall 03197 report injuries?
The CPSC notice says: None reported.
Where was the product sold?
The CPSC notice says: Electronic and computer stores nationwide, from June 2003 through July 2003, for about $1,500.
How many units are in CPSC recall 03197?
The CPSC notice gives this number: About 5,600
Where was the product made?
The CPSC notice gives: China