HP Expands Recall of Notebook Computer Batteries Due to Fire Hazard
CPSC recall 10240. Recall date: . Last publish date of the CPSC notice: .
Hazard, in the words of CPSC
The recalled lithium-ion batteries can overheat, posing a fire and burn hazard to consumers.
Remedy, in the words of CPSC
Consumers should immediately remove the batteries referenced above from their notebook computer and contact HP to determine if their battery is included in this recall (even if the battery was previously checked). Consumers with recalled batteries will receive a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives. HP recommends that only batteries obtained from HP or an HP authorized reseller be used with HP notebook PCs.
CPSC recall 10240 has the recall date 21 May 2010. The notice names the firm Hewlett-Packard. The recall has about 54,000 units. The median CPSC recall of 2010 has 8,400 units. This register puts the recall under 3 hazards. The first is Fire. CPSC gives the product type Batteries and Chargers.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | Since the May 2009 recall, HP has received 38 additional reports of batteries that overheated and ruptured resulting in 11 instances of minor personal injury and 31 instances of minor property damage. |
|---|---|
| Units | 54,000 |
| Description | The recalled lithium-ion rechargeable batteries are used with various model series of HP and Compaq notebook computers. The chart below includes all notebook model numbers associated with batteries recalled to date. The computer model number is located at the top of the service label on the bottom of the notebook computer. Not all batteries matching the bar codes are being recalled. Notebook Model Number Battery Bar Codes (^ in the code can be any letter or number) HP Pavilion dv2000, dv2500, dv2700 dv6000, dv6500, dv6700 dx6000, dx6500, dx6700 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ dv9000, dv9500, dv9700 65033^^B7U^^^^, 65033^^B7V^^^^, 65033^^BGU^^^^ Compaq Presario A900 C700 F500, F700 V3000, V3500, V3700 V6000, V6500, V6700 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ HP G6000, G7000 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ HP Compaq 6510b, 6515b 6710b, 6710s 6715b, 6715s 65000^^B5V^^^^ 6720s 67059^^V8U^^^^, 67059^^V8V^^^^ |
| Product | Lithium-Ion batteries used in Hewlett-Packard and Compaq notebook computers, About 54,000 (70,000 units were previously recalled in May 2009), Batteries and Chargers |
| Sold at | Computer and electronics stores nationwide, hp.com and hpshopping.com from August 2007 through July 2008 for between $500 and $3,000. |
| Importer | Hewlett-Packard Co |
| Made in | China |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 54,000Median of 2010: 8,400
- CPSC recalls of 2010
- 362
- Recalls of 2010 with one of the same hazards
- 29%
- Recalls of 2010 in the category Batteries and Chargers
- 0%
- Recalls on the register that name Hewlett-Packard
- 8
Other recalls of the firm
| Date | Recall |
|---|---|
| 2 Feb 2012 | HP Recalls Fax Machines Due to Fire and Burn Hazards |
| 27 May 2011 | HP Expands Recall of Notebook Computer Batteries Due to Fire Hazard |
| 14 May 2009 | HP Recalls Notebook Computer Batteries Due to Fire Hazard |
| 27 Jun 2008 | Hewlett-Packard Co. Recalls Fax Machines Due to Fire Hazard |
| 6 Jun 2006 | Hewlett-Packard Company Recalls Digital Cameras Due to Fire Hazard, Offers Download Fix |
| 20 Apr 2006 | HP Recalls Notebook Computer Batteries Due to Fire Hazard |
| 14 Oct 2005 | CPSC, Hewlett-Packard Company Announce Recall of Notebook Computer Batteries |
Official channels
- CPSC recall notice 10240The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 10240. https://recallregister.com/product/238-hp-expands-recall-of-notebook-computer-batteries-due-to-fire-hazard/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 10240 report injuries?
- The CPSC notice says:
Since the May 2009 recall, HP has received 38 additional reports of batteries that overheated and ruptured resulting in 11 instances of minor personal injury and 31 instances of minor property damage.
- Where was the product sold?
- The CPSC notice says:
Computer and electronics stores nationwide, hp.com and hpshopping.com from August 2007 through July 2008 for between $500 and $3,000.
- How many units are in CPSC recall 10240?
- The CPSC notice gives this number:
About 54,000 (70,000 units were previously recalled in May 2009)
- Where was the product made?
- The CPSC notice gives:
China