Recall Register

CPSC, American Power Conversion Corp. Announce Recall of Back-Up Power Supply Systems

CPSC recall 03068. Recall date: . Last publish date of the CPSC notice: .

Hazard, in the words of CPSC

The power supply device can fail, causing the unit to overheat, which may pose a fire hazard to consumers.

Remedy, in the words of CPSC

Consumers should immediately stop using the power supply devices by turning off the power to all connected equipment, turning the Back-UPS CS off, and then unplugging it from the electrical outlet. To obtain a free replacement unit, consumers should contact the company.

CPSC recall 03068 has the recall date 14 Jan 2003. The notice names the firm American Power Conversion Corporation (APC). The recall has about 900,000 units. The median CPSC recall of 2003 has 9,900 units. This register puts the recall under 2 hazards. The first is Fire. CPSC gives the product type Adapter/Power Supply/Charger/Battery.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .

More of the notice

The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.

CPSC recall 03068: incidents, units, products and firms
Incidents and injuries
APC has received six reports of units overheating, resulting in the melting of the unit's outer casing and three reports of minor property damage. No injuries have been reported.
Units900,000
Description
The recalled Back-UPS® CS Uninterruptible Power Supply devices include the Back-UPS CS350 and the Back-UPS CS 500 models. The model number can be found on the front of the unit, along with the words, "Back-UPS CS" and "APC." In addition, one of the following numbers shows up on the bar code label located on the bottom of the unit: BK350, BK500, BK500BLK. The recalled power supply devices also have one of the following serial numbers - AB0048 through AB0251, BB0104 through BB0251, and JB0125 through JB0251 - which can be found on the bottom of the unit. Units with an "R" at the end of the serial number within the above ranges are not part of this recall.
ProductBack-UPS CS350 and Back-UPS CS 500 Back-up Power Supply devices, About 900,000, Adapter/Power Supply/Charger/Battery
Sold atRetailers, computer and electrical distributors, and catalogs nationwide sold the power supply devices, from November 2000 through December 2002, for between $70 and $130.
ManufacturerAmerican Power Conversion Corporation (APC)
Made inUnited States

Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.

Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.

Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The recall in context

Units in this recall
900,000Median of 2003: 9,900
CPSC recalls of 2003
215
Recalls of 2003 with one of the same hazards
31%
Recalls of 2003 in the category Adapter/Power Supply/Charger/Battery
3%
Recalls on the register that name American Power Conversion Corporation (APC)
1

Official channels

Cite this page

Recall Register. CPSC recall 03068. https://recallregister.com/product/2344-cpsc-american-power-conversion-corp-announce-recall-of-back-up-power-s/. Source: CPSC Recall Retrieval Web Services. Data through .

Sources

Source
US Consumer Product Safety Commission
Licence
US government work, public domain
Data retrieved
30 Sep 2026
Newest CPSC recall on the register
24 Sep 2026

The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.

Questions

Does CPSC recall 03068 report injuries?
The CPSC notice says: APC has received six reports of units overheating, resulting in the melting of the unit's outer casing and three reports of minor property damage. No injuries have been reported.
Where was the product sold?
The CPSC notice says: Retailers, computer and electrical distributors, and catalogs nationwide sold the power supply devices, from November 2000 through December 2002, for between $70 and $130.
How many units are in CPSC recall 03068?
The CPSC notice gives this number: About 900,000
Where was the product made?
The CPSC notice gives: United States