CPSC, Motorola Inc. Announce Recall of Digital Cable Set-Top Boxes
CPSC recall 02226. Recall date: . Last publish date of the CPSC notice: .
Hazard, in the words of CPSC
Pins in the rear of the box, that connect to the power cord, could break, which could pose an electric shock hazard to consumers.
Remedy, in the words of CPSC
Consumers with these DCT2000 digital cable set-top boxes can continue to use them as normal, but they should not remove the power cord from the rear of the set-top box. If it is necessary to unplug the boxes, power cords should always be unplugged from the wall outlet or other energy source. Motorola estimates about 30,000 of these set-top boxes have power cord pins that could break. Cable operators are contacting their customers to determine if they have a set-top box included in the recall, that needs to be replaced.
CPSC recall 02226 has the recall date 8 Aug 2002. The notice names the firm Motorola Inc. Broadband Communications Sector. The recall has about 1,000,000 units. The median CPSC recall of 2002 has 12,000 units. This register puts the recall under the hazard Electric shock. CPSC gives the product type Televisions, Mounts, Guards & Antennas.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | CPSC and Motorola have not received any reports of these set-top boxes causing shock or injury. |
|---|---|
| Units | 1,000,000 |
| Description | These digital cable set-top boxes are black, about 17 inches wide and 2.5 inches high. "MOTOROLA" and "INTERACTIVE DIGITAL COMMUNICATIONS" are written on the front of the units. The model number, "DCT2000" is written on the cover of the user guide that came with the box. Motorola's DCT2000 set-top box provides cable subscribers access to various digital, audio, and interactive TV services, including expanded channel counts; digital-quality video and audio; interactive program guides for viewing convenience and control; parental control; and virtual channels for community and local information. |
| Product | Motorola DCT2000 digital cable set-top boxes, About 1 million, Televisions, Mounts, Guards & Antennas |
| Sold at | Digital cable operators distributed these set-top boxes nationwide in conjunction with digital cable services, from March 2002 through June 2002. |
| Manufacturer | Motorola Inc. Broadband Communications Sector |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 1,000,000Median of 2002: 12,000
- CPSC recalls of 2002
- 256
- Recalls of 2002 with one of the same hazards
- 11%
- Recalls of 2002 in the category Televisions, Mounts, Guards & Antennas
- 0%
- Recalls on the register that name Motorola Inc. Broadband Communications Sector
- 1
Official channels
- CPSC recall notice 02226The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 02226. https://recallregister.com/product/2196-cpsc-motorola-inc-announce-recall-of-digital-cable-set-top-boxes/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 02226 report injuries?
- The CPSC notice says:
CPSC and Motorola have not received any reports of these set-top boxes causing shock or injury.
- Where was the product sold?
- The CPSC notice says:
Digital cable operators distributed these set-top boxes nationwide in conjunction with digital cable services, from March 2002 through June 2002.
- How many units are in CPSC recall 02226?
- The CPSC notice gives this number:
About 1 million