CPSC, Crystal Mountain Water Cooler Corp. Announce Recall of Water Coolers
CPSC recall 02134. Recall date: . Last publish date of the CPSC notice: .
Hazard, in the words of CPSC
The hot & cold water dispenser's heater band can short circuit, posing a fire hazard to consumers.
Remedy, in the words of CPSC
Consumers should turn off the hot tank power switch or simply unplug the units and contact Crystal Mountain to receive repair information. Consumers should have the serial number of their water cooler available at the time of the call.
CPSC recall 02134 has the recall date 4 Apr 2002. The notice names the firm Crystal Mountain Water Cooler. The recall has about 12,000 units. The median CPSC recall of 2002 has 12,000 units. This register puts the recall under the hazard Fire. CPSC gives the product type Water Distillers/Coolers/Purifiers.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | Crystal Mountain Water Cooler Corp. has received about 20 reports of the water cooler's insulation smoking, or igniting the unit. Damages ranged from minor smoke and fire damage up to $200,000 in property damage. |
|---|---|
| Units | 12,000 |
| Description | The Hot & Cold Water Dispenser is an upright water dispenser, with two faucets. One faucet has a red lever and one faucet has a blue lever. The unit stands at 35 5/8 inches high (89.525 cm), weighs 36.43 pounds (16.56 kgs) and has a base area of 120.5 square inches (777.41 cm2). To determine if the water dispenser is subject to this recall, the serial number plate is located on the back at the top of the water dispenser. Only water coolers with serial numbers between 1199125 and 1100175 are included in the recall. The third and fourth digits of the serial number represent the year of production. Approximately eighty percent of the water dispensers were sold in the United States. |
| Product | Hot & Cold Water Dispensers, About 12,000, Water Distillers/Coolers/Purifiers |
| Sold at | Crystal Mountain and its distributors sold these water coolers in the U.S. and Canada, from May 1999 through July 2000, for about $300. |
| Manufacturer | Crystal Mountain Water Cooler Corp |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 12,000Median of 2002: 12,000
- CPSC recalls of 2002
- 256
- Recalls of 2002 with one of the same hazards
- 29%
- Recalls of 2002 in the category Water Distillers/Coolers/Purifiers
- 0%
- Recalls on the register that name Crystal Mountain Water Cooler
- 1
Official channels
- CPSC recall notice 02134The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 02134. https://recallregister.com/product/2122-cpsc-crystal-mountain-water-cooler-corp-announce-recall-of-water-coole/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 02134 report injuries?
- The CPSC notice says:
Crystal Mountain Water Cooler Corp. has received about 20 reports of the water cooler's insulation smoking, or igniting the unit. Damages ranged from minor smoke and fire damage up to $200,000 in property damage.
- Where was the product sold?
- The CPSC notice says:
Crystal Mountain and its distributors sold these water coolers in the U.S. and Canada, from May 1999 through July 2000, for about $300.
- How many units are in CPSC recall 02134?
- The CPSC notice gives this number:
About 12,000