Roland Recalls Digital Pianos Due to Electrical Shock Hazard (Recall Alert)
CPSC recall 14738. Recall date: . Last publish date of the CPSC notice: .
Hazard, in the words of CPSC
The AC power cord can be connected to the XLR output jacks, posing an electrical shock hazard.
Remedy, in the words of CPSC
Consumers should immediately stop using the pianos, unplug the power cord from the wall outlet and the piano and contact Roland U.S. for a free repair kit or to locate an authorized dealer or service center to have the repair kit installed free of charge.
CPSC recall 14738 has the recall date 26 Jun 2014. The notice names the firm Roland Corporation U.S. The recall has about 640 units. The median CPSC recall of 2014 has 5,700 units. This register puts the recall under the hazard Electric shock. CPSC gives the product type Musical Instruments.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | Roland received one report of a consumer connecting the power cord to an XLR output jack. No injuries have been reported. |
|---|---|
| Units | 640 |
| Remedy options | Repair |
| Description | This recall involves Roland model RD-800 Electronic Digital Pianos. The recalled product is an electronic piano keyboard that is 55 inches wide, 14.5 inches deep and 5.5 inches high. It is black and has 88 black and white keys. The front of the piano has a control panel with a color liquid crystal display (LCD) in the center. Pianos within the following serial number ranges are being recalled: Z6D0015 to Z6D0019 Z7D0174 to Z7D0423 Z8D1 056 to Z8D1255 Z9D2131 to Z9D2333 The model number is on the front left of the piano. "Roland" and the model number are in large type on the back of the piano. The serial number and model number are on a data plate on the right side of the rear of the piano between the XLR output connectors and the AC IN connector. |
| Product | Digital Electric Piano, About 640, Musical Instruments |
| Sold at | American Musical Supply Inc., Cascio Interstate, Full Compass Systems Ltd, Guitar Center Inc., Kraft Keyboard Center, Musicians Friend Inc., Sam Ash Inc. and Sweetwater Sound Inc. stores nationwide from January 2014 to April 2014 for about $3,000. |
| Importer | Roland Corporation U.S., of Los Angeles |
| Made in | Japan, Indonesia |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 640Median of 2014: 5,700
- CPSC recalls of 2014
- 296
- Recalls of 2014 with one of the same hazards
- 6%
- Recalls of 2014 in the category Musical Instruments
- 0%
- Recalls on the register that name Roland Corporation U.S
- 1
Official channels
- CPSC recall notice 14738The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
Follow by RSS:Consumer product recalls
Cite this page
Recall Register. CPSC recall 14738. https://recallregister.com/product/1817-roland-recalls-digital-pianos-due-to-electrical-shock-hazard-recall-al/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 14738 report injuries?
- The CPSC notice says:
Roland received one report of a consumer connecting the power cord to an XLR output jack. No injuries have been reported.
- Where was the product sold?
- The CPSC notice says:
American Musical Supply Inc., Cascio Interstate, Full Compass Systems Ltd, Guitar Center Inc., Kraft Keyboard Center, Musicians Friend Inc., Sam Ash Inc. and Sweetwater Sound Inc. stores nationwide from January 2014 to April 2014 for about $3,000.
- Which remedy options does CPSC list for recall 14738?
- CPSC lists 1 remedy option:
Repair
- How many units are in CPSC recall 14738?
- The CPSC notice gives this number:
About 640