Hewlett-Packard Recalls Notebook Computer AC Power Cords Due to Fire and Burn Hazards
CPSC recall 14262. Recall date: . Last publish date of the CPSC notice: .
Hazard, in the words of CPSC
The AC power cord can overheat, posing a potential fire and burn hazard.
Remedy, in the words of CPSC
Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replacement. Consumers can continue to use the computer on battery power.
CPSC recall 14262 has the recall date 26 Aug 2014. The notice names the firm Hewlett-Packard Company (HP). The recall has about 5,577,000 units. The median CPSC recall of 2014 has 5,700 units. This register puts the recall under 3 hazards. The first is Fire. CPSC gives the product type Power Cords.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | HP has received 29 reports of power cords overheating and melting or charring resulting in two claims of minor burns and 13 claims of minor property damage. |
|---|---|
| Units | 5,577,000 |
| Remedy options | Replace |
| Description | This recall involves Hewlett-Packard's LS-15 AC power cord. The power cords were distributed with HP and Compaq notebook and mini notebook computers and with AC adapter-powered accessories such as docking stations. The power cords are black in color and have an "LS-15" molded mark on the AC adapter end of the power cord. |
| Product | Hewlett-Packard and Compaq notebook computer AC power cords, 5,577,000 in the U.S. and 446,700 in Canada, Power Cords |
| Sold at | Notebook and mini notebook computers and accessories were sold with the AC power cords at computer and electronics stores, authorized dealers and online at www.hp.com worldwide from September 2010 through June 2012 for about $500 to $1500. |
| Manufacturer | Hewlett-Packard Company (HP) |
| Made in | China |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 5,577,000Median of 2014: 5,700
- CPSC recalls of 2014
- 296
- Recalls of 2014 with one of the same hazards
- 36%
- Recalls of 2014 in the category Power Cords
- 1%
- Recalls on the register that name Hewlett-Packard Company (HP)
- 1
Official channels
- CPSC recall notice 14262The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 14262. https://recallregister.com/product/1754-hewlett-packard-recalls-notebook-computer-ac-power-cords-due-to-fire-a/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 14262 report injuries?
- The CPSC notice says:
HP has received 29 reports of power cords overheating and melting or charring resulting in two claims of minor burns and 13 claims of minor property damage.
- Where was the product sold?
- The CPSC notice says:
Notebook and mini notebook computers and accessories were sold with the AC power cords at computer and electronics stores, authorized dealers and online at www.hp.com worldwide from September 2010 through June 2012 for about $500 to $1500.
- Which remedy options does CPSC list for recall 14262?
- CPSC lists 1 remedy option:
Replace
- How many units are in CPSC recall 14262?
- The CPSC notice gives this number:
5,577,000 in the U.S. and 446,700 in Canada