Recall Register

Scott, Trek Recall Bicycles with SR Suntour Front Forks Due to Crash Hazard

CPSC recall 14215. Recall date: . Last publish date of the CPSC notice: .

Hazard, in the words of CPSC

The front fork can break, posing a crash hazard.

Remedy, in the words of CPSC

Consumers should immediately stop using the recalled bicycles. Consumers with recalled Scott bicycles should take them to an authorized Scott dealer for a free repair of the NEX model or a free replacement lower fork for the NCX model. Consumers with recalled Trek bicycles should take them to an authorized Trek dealer for a free repair of NEX, XCM and XCT models or a free replacement of the NRX model.

CPSC recall 14215 has the recall date 25 Jun 2014. The notice names the firm Scott. The recall has about 5,200 units. The median CPSC recall of 2014 has 5,700 units. This register puts the recall under the hazard Crash. CPSC gives the product type Bicycles and Bicycle Accessories.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .

More of the notice

The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.

CPSC recall 14215: incidents, units, products and firms
Incidents and injuries
Scott has received one report of a broken SR Suntour fork. No injuries were reported. Trek has received 28 reports of broken forks. Five injuries have been reported, including minor bruises, a separated shoulder and broken bones.
Units5,200
Remedy optionsReplace, Repair
Description
This recall involves SR Suntour front forks on 13 models of Scott and 11 models of Trek 2011, 2012 and 2013 bicycles. Recalled Scott bicycles have 700c wheels, disc brakes and one of the following Suntour front fork models: NEX or NCX. Bicycle model names and numbers are on the main frame of each bicycle in a location that varies by model. The model year can be identified by the color scheme of the bicycle frame. The fork's model name is printed on the outer sides of the fork. Recalled Trek bicycles have disc brakes and one of the following Suntour front fork models: NEX, NRX (with IS mounts), XCM (on bicycles with 29-inch wheels) or XCT (on bicycles with 29-inch wheels). Bicycle model names and numbers are on the top tube near the seat tube or near the head tube. Bicycles with a serial number ending in F, G or H should be taken to the dealer for inspection. The serial number is on the frame of the bicycle under the bottom bracket. The fork's model name is printed on the outer sides of the fork.
ProductSR Suntour forks on model year 2011 through 2013 Scott and Trek bicycles, About 5,200 forks on Scott bicycles and about 120,000 forks on Trek bicycles, Bicycles and Bicycle Accessories
Sold atBicycle stores nationwide from October 2010 to November 2013 for between $450 and $1,100 for Scott bicycles and from May 2010 to June 2014 for between $600 and $1,370 for Trek bicycles.
ImporterScott USA Inc; Trek Bicycle Corp
Made inChina, Taiwan

Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.

Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.

Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The recall in context

Units in this recall
5,200Median of 2014: 5,700
CPSC recalls of 2014
296
Recalls of 2014 with one of the same hazards
6%
Recalls of 2014 in the category Bicycles and Bicycle Accessories
6%
Recalls on the register that name Scott
6

Other recalls of the firm

Official channels

Cite this page

Recall Register. CPSC recall 14215. https://recallregister.com/product/1714-scott-trek-recall-bicycles-with-sr-suntour-front-forks-due-to-crash-ha/. Source: CPSC Recall Retrieval Web Services. Data through .

Sources

Source
US Consumer Product Safety Commission
Licence
US government work, public domain
Data retrieved
30 Sep 2026
Newest CPSC recall on the register
24 Sep 2026

The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.

Questions

Does CPSC recall 14215 report injuries?
The CPSC notice says: Scott has received one report of a broken SR Suntour fork. No injuries were reported. Trek has received 28 reports of broken forks. Five injuries have been reported, including minor bruises, a separated shoulder and broken bones.
Where was the product sold?
The CPSC notice says: Bicycle stores nationwide from October 2010 to November 2013 for between $450 and $1,100 for Scott bicycles and from May 2010 to June 2014 for between $600 and $1,370 for Trek bicycles.
Which remedy options does CPSC list for recall 14215?
CPSC lists 2 remedy options: Replace, Repair
How many units are in CPSC recall 14215?
The CPSC notice gives this number: About 5,200 forks on Scott bicycles and about 120,000 forks on Trek bicycles