Nest Labs Recalls to Repair Nest Protect Smoke + CO Alarms Due to Failure to Sound Alert
CPSC recall 14187. Recall date: . Last publish date of the CPSC notice: .
Hazard, in the words of CPSC
Activity near the product during a fire can prevent the alarm from immediately sounding when the Nest Wave feature is enabled.
Remedy, in the words of CPSC
The repair is an automatic electronic update that disables the Nest Wave feature and is delivered automatically to devices connected wirelessly to the Internet and linked to a Nest account. Consumers should take one of the following actions: Consumers who have not connected their Nest Protect devices to their wireless network and linked them to a Nest account should immediately do so. The devices will automatically receive the update that disables the Nest Wave feature. Customers should confirm that their devices have been updated by going to Nest Sense on their Nest account mobile or web application and ensuring that the button for Nest Wave is off and grayed out. Instructions on how to connect to a network and disable the feature are available at…
CPSC recall 14187 has the recall date 21 May 2014. The notice names the firm Nest Labs. The recall has about 440,000 units. The median CPSC recall of 2014 has 5,700 units. This register puts the recall under the hazard Fire. CPSC gives the product type Smoke Detectors/Alarms.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | Nest Labs has received no reports of incidents, injuries or property damage. |
|---|---|
| Units | 440,000 |
| Remedy options | Refund, Repair |
| Description | This recall includes all Nest Protect Smoke + CO alarms. The alarms are made of black or white plastic and are about 5.25 inches square with rounded corners and about 1.5 inches deep. The word "nest" is on a large button on the face of the alarm. Consumers can enable the alarms to be controlled by a computer or a smartphone over a wireless network. The alarms have a Nest Wave feature, which allows users to temporarily silence some alerts or cancel a manual test by vigorously waving an arm near the unit that triggered the alarm. Nest Protect Smoke + CO alarms came from the factory with the Nest Wave feature enabled and with the slider button in the "On" position in Nest Protect Settings. |
| Product | Nest Protect: Smoke + CO Alarm, About 440,000, Smoke Detectors/Alarms |
| Sold at | Best Buy, Home Depot and other retailers nationwide, and online at nest.com, amazon.com, bestbuy.com and homedepot.com from November 15, 2013 to April 3, 2014 for about $130. |
| Importer | Nest Labs Inc |
| Distributor | Nest Labs Inc |
| Made in | China |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 440,000Median of 2014: 5,700
- CPSC recalls of 2014
- 296
- Recalls of 2014 with one of the same hazards
- 28%
- Recalls of 2014 in the category Smoke Detectors/Alarms
- 1%
- Recalls on the register that name Nest Labs
- 1
Official channels
- CPSC recall notice 14187The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 14187. https://recallregister.com/product/1689-nest-labs-recalls-to-repair-nest-protect-smoke-co-alarms-due-to-failur/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 14187 report injuries?
- The CPSC notice says:
Nest Labs has received no reports of incidents, injuries or property damage.
- Where was the product sold?
- The CPSC notice says:
Best Buy, Home Depot and other retailers nationwide, and online at nest.com, amazon.com, bestbuy.com and homedepot.com from November 15, 2013 to April 3, 2014 for about $130.
- Which remedy options does CPSC list for recall 14187?
- CPSC lists 2 remedy options:
Refund, Repair
- How many units are in CPSC recall 14187?
- The CPSC notice gives this number:
About 440,000