Excel Industries Recalls Hustler and BigDog Lawn Mowers Due to Fire Hazard
CPSC recall 13704. Recall date: . Last publish date of the CPSC notice: .
Hazard, in the words of CPSC
The fuel tank vent valve fitting can fail to seal and cause a fuel leak, posing a fire hazard.
Remedy, in the words of CPSC
Consumers should immediately stop using the recalled lawn mowers and contact a Hustler or BigDog dealer to schedule an appointment for a free repair. Excel is contacting its customers directly.
CPSC recall 13704 has the recall date 1 Nov 2012. The notice names the firm Excel Industries. The recall has about 18,000 units. The median CPSC recall of 2012 has 7,800 units. This register puts the recall under the hazard Fire. CPSC gives the product type Riding Lawn Mowers.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | The firm is aware of 152 incidents of vent valve fittings failing. No injuries or property damage have been reported. |
|---|---|
| Units | 18,000 |
| Remedy options | Repair |
| Description | The Hustler and BigDog brand riding or walk-behind lawn mowers were sold in the following colors: Hustler models in yellow; BigDog models in red. They have large mowing decks ranging from 36 to 72 inches. Model name and serial numbers can be found on a tag located on the left side of the frame in the front of the mower's fender. The following model names, serial numbers and types of lawn mower are included in this recall: BrandModel NameTypeSerial Numbers Hustler 1500 Riding Greens Riding 10062845 through 11081604 FasTrak Zero Turn riding 10121082 through 11120946 FasTrak Super Duty Zero Turn riding 10091717 through 12054999 Sport Zero Turn riding 10120377 through 12054999 Super Z Zero Turn riding 10109017 through 12054999 TrimStar Walk-behind 11033546 through 12054999 X-ONE Zero Turn riding 10090765 through 12022041 BigDog A Series Zero Turn riding 11100596 through 12054999 C Series Zero Turn riding 11031908 through 12054999 R Diablo Zero Turn riding 12020696 through 12054999 R PowerBar Zero Turn riding 12020892 through 12054999 R Series Zero Turn riding 11021137 through 12054999 T Series Walk-behind 11050815 through 12054999 X Series Zero Turn riding 11039001 through 12054999 X… |
| Product | Hustler and BigDog Lawn Mowers, About 18,000, Riding Lawn Mowers |
| Sold at | Hustler and BigDog dealers nationwide from September 2010 to May 2012 for between $2,900 and $21,000. |
| Manufacturer | Excel Industries Inc |
| Made in | United States |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 18,000Median of 2012: 7,800
- CPSC recalls of 2012
- 310
- Recalls of 2012 with one of the same hazards
- 26%
- Recalls of 2012 in the category Riding Lawn Mowers
- 1%
- Recalls on the register that name Excel Industries
- 4
Other recalls of the firm
| Date | Recall |
|---|---|
| 27 Aug 2026 | Excel Industries Recalls Accessory LED Light Kits Due to Risk of Serious Injury from Fire Hazard |
| 30 May 2019 | Excel Industries Recalls Zero-Turn Mowers Due to Fire Hazard (Recall Alert) |
| 6 Aug 2002 | CPSC, Excel Industries Inc. Announce Recall of Riding Lawn Mowers |
Official channels
- CPSC recall notice 13704The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 13704. https://recallregister.com/product/1476-excel-industries-recalls-hustler-and-bigdog-lawn-mowers-due-to-fire-ha/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 13704 report injuries?
- The CPSC notice says:
The firm is aware of 152 incidents of vent valve fittings failing. No injuries or property damage have been reported.
- Where was the product sold?
- The CPSC notice says:
Hustler and BigDog dealers nationwide from September 2010 to May 2012 for between $2,900 and $21,000.
- Which remedy options does CPSC list for recall 13704?
- CPSC lists 1 remedy option:
Repair
- How many units are in CPSC recall 13704?
- The CPSC notice gives this number:
About 18,000