2GIG Technologies Recalls Modules Used In Go!Control Panels for Home Security Systems Due to Fire and Burn Hazard
CPSC recall 12724. Recall date: . Last publish date of the CPSC notice: .
Hazard, in the words of CPSC
GSM radio modules used inside Go!Control Panels for home security systems can overheat and combust, resulting in a fire or burn hazard to consumers.
Remedy, in the words of CPSC
2GIG has directed home security companies to contact consumers, who will receive a free, installed replacement module. If you have not been contacted and have a question about whether your home security system contains the recalled module, contact your home security company or 2GIG. Consumers should not try to disconnect or disable the recalled product.
CPSC recall 12724 has the recall date 22 Feb 2012. The notice names the firm 2GIG Technologies. The recall has about 40,000 units. The median CPSC recall of 2012 has 7,800 units. This register puts the recall under 3 hazards. The first is Fire. CPSC gives the product type Home Control/Alarm Systems.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | The company is aware of 22 reports of the product overheating, including three reports of minor smoke, heat or fire damage to the wall where the control panel was mounted. There have been no reports of injuries. |
|---|---|
| Units | 40,000 |
| Remedy options | Replace |
| Description | The GSM radio module in the Go!Control Panel enables wireless communication between the home security system and alarm monitoring companies. The Go!Control panels are 6-inches high and 8.5-inches wide and are made of white plastic. The front of the control panel has a color touch screen display, a speaker and "emergency" and "home" buttons. A home security company name may also appear on the front of the panel. The recalled radio modules are a component used inside the Go!Control panels. A professional home security system installer can identify the recalled module. Consumers cannot identify the module safely. |
| Product | GSM Radio Modules Used in Go!Control Panels, About 40,000, Home Control/Alarm Systems |
| Sold at | GIG sold the GSM radio modules to home security companies and security system equipment distributors nationwide and in Canada between December 2010 and October 2011 for use in Go!Control Panels. Home security companies installed the modules in control panels as part of home security systems that… |
| Manufacturer | 2GIG Technologies Inc |
| Made in | China |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 40,000Median of 2012: 7,800
- CPSC recalls of 2012
- 310
- Recalls of 2012 with one of the same hazards
- 34%
- Recalls of 2012 in the category Home Control/Alarm Systems
- 0%
- Recalls on the register that name 2GIG Technologies
- 1
Official channels
- CPSC recall notice 12724The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 12724. https://recallregister.com/product/1182-2gig-technologies-recalls-modules-used-in-go-control-panels-for-home-s/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 12724 report injuries?
- The CPSC notice says:
The company is aware of 22 reports of the product overheating, including three reports of minor smoke, heat or fire damage to the wall where the control panel was mounted. There have been no reports of injuries.
- Where was the product sold?
- The CPSC notice says:
GIG sold the GSM radio modules to home security companies and security system equipment distributors nationwide and in Canada between December 2010 and October 2011 for use in Go!Control Panels. Home security companies installed the modules in control panels as part of home security systems that…
- Which remedy options does CPSC list for recall 12724?
- CPSC lists 1 remedy option:
Replace
- How many units are in CPSC recall 12724?
- The CPSC notice gives this number:
About 40,000