BenQ America Recalls GV31 Portable Projectors Due to Risk of Serious Injury or Death from Fire and Burn Hazards
CPSC recall 26647. Recall date: . Last publish date of the CPSC notice: .
Hazard, in the words of CPSC
The recalled projectors' lithium-ion battery can overheat, posing a risk of serious injury or death from fire and burn hazards.
Remedy, in the words of CPSC
Consumers should stop using the projectors immediately and contact BenQ for a free battery repair or replacement projector, including shipping. Consumers will be asked to register at https://www.benq.com/en-us/support/gv31recall.html and receive a prepaid label and package to return the recalled product. Note: Do not throw this recalled projector with lithium-ion battery in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or…
CPSC recall 26647 has the recall date 30 Jul 2026. The notice names the firm BenQ America. The recall has about 1,249 units. The median CPSC recall of 2026 has 4,008 units. This register puts the recall under 3 hazards. The first is Fire.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | The firm has received three reports of the projector overheating, including one incident resulting in burns on hands. |
|---|---|
| Units | 1,249 |
| Remedy options | Repair, Replace |
| Description | This recall involves BenQ-branded portable projectors, model GV31. The white, circular projectors measure about 5.2 inches by 8 inches by 7.5 inches; weigh about 3.7 pounds and are powered by a rechargeable lithium-ion battery. The projectors sit on a gray base and have a built-in speaker, a carrying strap, a lens and control buttons at the top. They were shipped with a remote control. The brand name and model number are printed on the label on the underside of the projector's gray base. |
| Product | BenQ GV31 Portable Projectors, About 1,249 (In addition, about 240 were sold in Canada) |
| Sold at | Online at BenQ Store, BenQ INFTY lab, Iconic Micro, Memory Express and Amazon.com from July 2023 through May 2026 for between $500 and $600. |
| Importer | BenQ America Corp |
| Made in | China |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 1,249Median of 2026: 4,008
- CPSC recalls of 2026
- 459
- Recalls of 2026 with one of the same hazards
- 35%
- Recalls on the register that name BenQ America
- 1
Official channels
- CPSC recall notice 26647The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
Follow by RSS:Consumer product recalls
Cite this page
Recall Register. CPSC recall 26647. https://recallregister.com/product/10884-benq-america-recalls-gv31-portable-projectors-due-to-risk-of-serious-i/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 26647 report injuries?
- The CPSC notice says:
The firm has received three reports of the projector overheating, including one incident resulting in burns on hands.
- Where was the product sold?
- The CPSC notice says:
Online at BenQ Store, BenQ INFTY lab, Iconic Micro, Memory Express and Amazon.com from July 2023 through May 2026 for between $500 and $600.
- Which remedy options does CPSC list for recall 26647?
- CPSC lists 2 remedy options:
Repair, Replace
- How many units are in CPSC recall 26647?
- The CPSC notice gives this number:
About 1,249 (In addition, about 240 were sold in Canada)