Viewrail Recalls Electronic LED Modules used with Floating Stairs and Rails Due to Fire Hazard
CPSC recall 25436. Recall date: .
Hazard, in the words of CPSC
The LED module can overheat, causing it to melt, posing a fire hazard.
Remedy, in the words of CPSC
Consumers should contact Viewrail to schedule an appointment for a technician to come to their residence and replace the module free of charge. Alternatively, consumers can request a refund for the module only in the form of a refund check. Consumers will receive the amount on the purchase receipt, or the sales price for the module, if no receipt is provided.
CPSC recall 25436 has the recall date 14 Aug 2025. The notice names the firm Viewrail. The recall has about 2,720 units. The median CPSC recall of 2025 has 5,950 units. This register puts the recall under 2 hazards. The first is Fire.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | The firm has received 20 reports of modules overheating or melting. No injuries have been reported. |
|---|---|
| Units | 2,720 |
| Remedy options | Refund, Replace |
| Description | This recall involves an electronic module for LEDs used to control lighting with floating stairs and rails. The module is located inside the metal stringer tube on the back of the stairs. The module is rectangular and white in color with model number "E2-WR" located on the front. The modules are accessories that came with the floating stairs and/or rails with LED lighting when requested by consumers. |
| Product | Electronic LED modules used on Floating Stairs and Rails, About 2,720 |
| Sold at | Viewrail.com from August 2023 through June 2025 for about $80. |
| Importer | Viewrail |
| Made in | China |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 2,720Median of 2025: 5,950
- CPSC recalls of 2025
- 420
- Recalls of 2025 with one of the same hazards
- 21%
- Recalls on the register that name Viewrail
- 1
Official channels
- CPSC recall notice 25436The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 25436. https://recallregister.com/product/10386-viewrail-recalls-electronic-led-modules-used-with-floating-stairs-and/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 25436 report injuries?
- The CPSC notice says:
The firm has received 20 reports of modules overheating or melting. No injuries have been reported.
- Where was the product sold?
- The CPSC notice says:
Viewrail.com from August 2023 through June 2025 for about $80.
- Which remedy options does CPSC list for recall 25436?
- CPSC lists 2 remedy options:
Refund, Replace
- How many units are in CPSC recall 25436?
- The CPSC notice gives this number:
About 2,720