Apollo Recalls Electric Scooters Due to Fall and Injury Hazards
CPSC recall 25402. Recall date: .
Hazard, in the words of CPSC
The weld line on the electric scooter can crack, causing the stem to break and posing fall and injury hazards.
Remedy, in the words of CPSC
Consumers should immediately stop using the recalled scooters and contact Apollo for a free replacement stem. To participate in the recall, please go to https://apolloscooters.co/pages/apollo-city/recall and fill out the online form. Apollo is recommending that all consumers take their scooters to a service repair location so they can replace the stem on the recalled scooter free of charge. Consumers can go to https://apolloscooters.co/pages/locations-near-you to find the closest service repair location.
CPSC recall 25402 has the recall date 24 Jul 2025. The notice names the firm Apollo Imports. The recall has about 790 units. The median CPSC recall of 2025 has 5,950 units. This register puts the recall under the hazard Fall.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | The firm has received 10 reports of the weld cracking on the stem of the scooter, including four riders who reported coming off the scooter; one reported injury including abrasions. |
|---|---|
| Units | 790 |
| Remedy options | Replace |
| Description | This recall involves certain serial numbers of Apollo City 2024 model year electric scooters. The dual-motor scooters have top speeds of 32 miles per hour. The scooters have a gray exterior with a headlight and rear brake light. "Apollo" is printed on the stem of the scooter and "Apollo City" is displayed on the rear left side of the grip tape on the deck of the scooter. The affected serial numbers range from 4202240300001 to 4202240301236 and 4202240400001 to 4202240400764. The serial number is located on the bottom of the scooter deck. Consumers can also find their serial number using the Apollo App. |
| Product | Apollo City Model Year 2024 Electric Scooters, About 790 |
| Sold at | Best Buy stores nationwide and online at Apolloscooters.co, Amazon.com and BestBuy.com between June 2024 through April 2025 for about $1,800. |
| Importer | Apollo Imports Inc |
| Made in | China |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 790Median of 2025: 5,950
- CPSC recalls of 2025
- 420
- Recalls of 2025 with one of the same hazards
- 17%
- Recalls on the register that name Apollo Imports
- 2
Other recalls of the firm
| Date | Recall |
|---|---|
| 31 Aug 2023 | Apollo Recalls Phantom Electric Scooters Due to Fall and Injury Hazards |
Official channels
- CPSC recall notice 25402The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
Follow by RSS:Consumer product recalls
Cite this page
Recall Register. CPSC recall 25402. https://recallregister.com/product/10359-apollo-recalls-electric-scooters-due-to-fall-and-injury-hazards/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 25402 report injuries?
- The CPSC notice says:
The firm has received 10 reports of the weld cracking on the stem of the scooter, including four riders who reported coming off the scooter; one reported injury including abrasions.
- Where was the product sold?
- The CPSC notice says:
Best Buy stores nationwide and online at Apolloscooters.co, Amazon.com and BestBuy.com between June 2024 through April 2025 for about $1,800.
- Which remedy options does CPSC list for recall 25402?
- CPSC lists 1 remedy option:
Replace
- How many units are in CPSC recall 25402?
- The CPSC notice gives this number:
About 790