Recall Register

AmesburyTruth Recalls Ashland Casement Window Hinge Tracks Due to Impact Injury Hazard

CPSC recall 25212. Recall date: .

Hazard, in the words of CPSC

The metal sliding arm can disengage from the hinge track causing the window sash to fall, posing an impact injury hazard to consumers.

Remedy, in the words of CPSC

Consumers should leave windows in the closed and locked positions and immediately contact AmesburyTruth to coordinate a free window inspection by a professional, who will install free replacement hinge tracks for those with a manufacturing defect.

CPSC recall 25212 has the recall date 3 Apr 2025. The notice names the firm Amesbury Industries Inc., d/b/a AmesburyTruth. The recall has about 200,000 units. The median CPSC recall of 2025 has 5,950 units. This register puts the recall under 2 hazards. The first is Fall.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .

More of the notice

The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.

CPSC recall 25212: incidents, units, products and firms
Incidents and injuries
The firm has received two reported incidents involving a window sliding arm becoming disengaged from the hinge tracks. No injuries have been reported.
Units200,000
Remedy optionsReplace
Description
This recall involves Ashland 10-inch and 14-inch two-bar right-hand and left-hand casement window hinge tracks installed in windows to allow the windows to be cranked opened and closed. The casement window hinge tracks include part numbers 2003558, 2003559, 2004271 and 2004272. These products can be identified by locating "R10," "L10," "R14" or "L14" located on the face of the casement window hinge track. These hinge tracks were manufactured and sold to residential and commercial window manufacturers in boxes dated April 2024 through December 2024.
ProductAshland 10-inch and 14-inch two-bar casement window hinge tracks, About 200,000
Sold atAmesburyTruth to various window manufacturers or service parts providers nationwide from April 2024 through January 2025 for about $2.
ManufacturerAmesbury Industries Inc., d/b/a AmesburyTruth
Made inMexico

Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.

Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.

Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The recall in context

Units in this recall
200,000Median of 2025: 5,950
CPSC recalls of 2025
420
Recalls of 2025 with one of the same hazards
21%
Recalls on the register that name Amesbury Industries Inc., d/b/a AmesburyTruth
1

Official channels

Cite this page

Recall Register. CPSC recall 25212. https://recallregister.com/product/10229-amesburytruth-recalls-ashland-casement-window-hinge-tracks-due-to-impa/. Source: CPSC Recall Retrieval Web Services. Data through .

Sources

Source
US Consumer Product Safety Commission
Licence
US government work, public domain
Data retrieved
1 Oct 2026
Newest CPSC recall on the register
24 Sep 2026

The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.

Questions

Does CPSC recall 25212 report injuries?
The CPSC notice says: The firm has received two reported incidents involving a window sliding arm becoming disengaged from the hinge tracks. No injuries have been reported.
Where was the product sold?
The CPSC notice says: AmesburyTruth to various window manufacturers or service parts providers nationwide from April 2024 through January 2025 for about $2.
Which remedy options does CPSC list for recall 25212?
CPSC lists 1 remedy option: Replace
How many units are in CPSC recall 25212?
The CPSC notice gives this number: About 200,000