Johnson Health Tech North America Recalls Matrix-Brand Training Cycles Due to Fall Hazard
CPSC recall 25109. Recall date: .
Hazard, in the words of CPSC
The training cycles' adjustable seat can unexpectedly lower while in use, posing a fall hazard to the rider.
Remedy, in the words of CPSC
Consumers should immediately stop using the recalled cycles and contact Johnson Health Tech North America Inc. to schedule a service technician to install a free repair kit.
CPSC recall 25109 has the recall date 30 Jan 2025. The notice names the firm Johnson Health Tech North America Inc. ("JHTNA"). The recall has about 12,885 units. The median CPSC recall of 2025 has 5,950 units. This register puts the recall under the hazard Fall.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | The firm has received 63 reports of seats unexpectedly lowering, including two reports that users fell off the cycle when the seat lowered. No injuries have been reported. |
|---|---|
| Units | 12,885 |
| Remedy options | Repair |
| Description | This recall involves certain Matrix-brand Training Cycles models CXP-03, CXC-02, CXM-03, CXV and CXM-02. The recalled products have adjustable saddles and handlebars with an aluminum rear flywheel and a magnetic resistance system. They have matte black steel frames, forged steel cranks, dual-sided SPD pedals, four leveling feet and two transport wheels. "Matrix" is printed on the side. The model and serial numbers are located on a label on the lower rear area of the cycle frame. Recalled cycles have a serial number that contains a serial prefix of FC32, ZFC32B, FC33, FC36, FC29D or FC27. Model (Serial Prefix) Example Serial Numbers CXC-02 (FC32) FC32210900001 CXC-02 (ZFC32) ZFC32B240600001 CXM-02 (FC33) FC33210800001 CXM-03 (FC36) FC36240300001 CXP-03 (FC29) FC29D240600001 CXV (FC27) FC27210700001 |
| Product | Matrix-brand Training Cycles, About 12,885 (In addition, about 140 were sold in Canada) |
| Sold at | Sold primarily to commercial fitness facilities, both by JHTNA directly and through third-party distributors, from January 2021 through October 2024 for between $2,530 and $7,305. |
| Importer | Johnson Health Tech North America Inc. ("JHTNA") |
| Made in | Taiwan |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 12,885Median of 2025: 5,950
- CPSC recalls of 2025
- 420
- Recalls of 2025 with one of the same hazards
- 17%
- Recalls on the register that name Johnson Health Tech North America Inc. ("JHTNA")
- 1
Official channels
- CPSC recall notice 25109The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 25109. https://recallregister.com/product/10138-johnson-health-tech-north-america-recalls-matrix-brand-training-cycles/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 25109 report injuries?
- The CPSC notice says:
The firm has received 63 reports of seats unexpectedly lowering, including two reports that users fell off the cycle when the seat lowered. No injuries have been reported.
- Where was the product sold?
- The CPSC notice says:
Sold primarily to commercial fitness facilities, both by JHTNA directly and through third-party distributors, from January 2021 through October 2024 for between $2,530 and $7,305.
- Which remedy options does CPSC list for recall 25109?
- CPSC lists 1 remedy option:
Repair
- How many units are in CPSC recall 25109?
- The CPSC notice gives this number:
About 12,885 (In addition, about 140 were sold in Canada)