Recall Register

woom Bikes USA Recalls Children's OFF, OFF AIR and ORIGINAL 6 Bicycles Due to Fall and Crash Hazards

CPSC recall 25043. Recall date: .

Hazard, in the words of CPSC

The crank can break, due to fatigue fractures, causing the rider to lose control, posing fall and crash hazards.

Remedy, in the words of CPSC

Consumers should immediately stop using the recalled bicycles and contact woom bikes USA for instructions on how to get a free replacement crankset. Consumers can use the online crank checker tool found at woom.com to determine if their bicycle is affected by the recall. Consumers with affected cranksets will be sent a free replacement that must be installed by a bike repair technician at their preferred bike shop. Reimbursement in the way of a check will be issued for the consumer's crank replacement expense upon submission of the repair receipt. All known purchasers are being contacted directly by woom.

CPSC recall 25043 has the recall date 14 Nov 2024. The notice names the firm woom Bike. The recall has about 2,500 units. The median CPSC recall of 2024 has 8,640 units. This register puts the recall under 3 hazards. The first is Fall.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .

More of the notice

The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.

CPSC recall 25043: incidents, units, products and firms
Incidents and injuries
The firm has received five reports of the crank breaking, including one report of an injury to a child.
Units2,500
Remedy optionsReplace
Description
This recall involves the ORIGINAL 6 bicycles from model years 2016 to 2020 and OFF 5 & OFF AIR 5 and OFF 6 & OFF AIR 6 bicycles from model years 2019 to 2020. The bikes are designed for children between 10 and 14 years old. "woom" is displayed on the sides of the downtube in white letters. It is also visible on the front of the headtube. The ORIGINAL 6 bikes were sold in red, green, blue, purple, and yellow colors. The OFF mountain bikes were available in black frames with silver forks.
Productwoom bicycles OFF 5, OFF AIR 5, OFF 6, OFF AIR 6, and ORIGINAL 6, About 2,500
Sold atOnline exclusively at http://www.woom.com U.S. from September 2016 through October 2020 for between $500 and $900.
Importerwoom Bike USA LLC
Made inCambodia

Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.

Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.

Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The recall in context

Units in this recall
2,500Median of 2024: 8,640
CPSC recalls of 2024
305
Recalls of 2024 with one of the same hazards
24%
Recalls on the register that name woom Bike
1

Official channels

Cite this page

Recall Register. CPSC recall 25043. https://recallregister.com/product/10091-woom-bikes-usa-recalls-children-s-off-off-air-and-original-6-bicycles/. Source: CPSC Recall Retrieval Web Services. Data through .

Sources

Source
US Consumer Product Safety Commission
Licence
US government work, public domain
Data retrieved
30 Sep 2026
Newest CPSC recall on the register
24 Sep 2026

The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.

Questions

Does CPSC recall 25043 report injuries?
The CPSC notice says: The firm has received five reports of the crank breaking, including one report of an injury to a child.
Where was the product sold?
The CPSC notice says: Online exclusively at http://www.woom.com U.S. from September 2016 through October 2020 for between $500 and $900.
Which remedy options does CPSC list for recall 25043?
CPSC lists 1 remedy option: Replace
How many units are in CPSC recall 25043?
The CPSC notice gives this number: About 2,500