Razor Recalls Icon Electric Scooters Due to Fall Hazard
CPSC recall 24313. Recall date: .
Hazard, in the words of CPSC
The downtube of the recalled electric scooter can separate from the floorboard during use, posing a fall hazard.
Remedy, in the words of CPSC
Consumers should immediately stop using the recalled scooters and contact Razor to receive a refund or coupon. Consumers with proof of purchase for recalled scooters bought on or after March 11, 2023, can receive a full refund. All other consumers can request a $700 coupon for a future purchase on razor.com or a $300 refund. Consumers will be asked to remove the handlebar and return only the handlebar to Razor. Razor will send consumers a prepaid shipping label and pouch for the return. The scooter's lithium-ion batteries must be disposed of in accordance with any local and state laws, and not in the trash. The rest of the scooter should be disposed of separately in accordance with any local and state laws.
CPSC recall 24313 has the recall date 25 Jul 2024. The notice names the firm Razor. The recall has about 7,300 units. The median CPSC recall of 2024 has 8,640 units. This register puts the recall under the hazard Fall.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | The firm has received 34 reports of partial or complete downtube separation with two reported injuries, including bruising. |
|---|---|
| Units | 7,300 |
| Remedy options | Refund |
| Description | This recall involves all Razor Icon electric scooters with the following model and serial numbers. The model number is printed in the lower right corner of the label located on the bottom of the deck. The serial number is printed below the bar code on the same label with "31", and on the back of the charger. Model Numbers Serial Numbers (first 8 digits) 13110003 31EK30-01 or 31EK30-02 13110005 31EK30-01 or 31EK30-02 13110040 31EK20-01 or 31EK20-02 13110042 31EK20-01 or 31EK20-02 13110060 31EK60-01 13110061 31EK60-01 13110062 31EK90-01 13110063 31EK90-01 13110084 31EK10-01 The Razor Icons were sold in the following colors: black, blue, orange, pink and red. Razor is printed in large lettering on the stem of the handlebars and the floorboard. |
| Product | Razor Icon electric scooters, About 7,300 |
| Sold at | Target, Walmart, Best Buy, and other stores nationwide and online at Amazon.com, Walmart.com, Razor.com and other websites from September 2022 through March 2024 for about $600. |
| Manufacturer | Razor USA LLC |
| Importer | Razor USA LLC |
| Made in | China |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 7,300Median of 2024: 8,640
- CPSC recalls of 2024
- 305
- Recalls of 2024 with one of the same hazards
- 15%
- Recalls on the register that name Razor
- 8
Other recalls of the firm
Official channels
- CPSC recall notice 24313The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 24313. https://recallregister.com/product/10011-razor-recalls-icon-electric-scooters-due-to-fall-hazard/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 24313 report injuries?
- The CPSC notice says:
The firm has received 34 reports of partial or complete downtube separation with two reported injuries, including bruising.
- Where was the product sold?
- The CPSC notice says:
Target, Walmart, Best Buy, and other stores nationwide and online at Amazon.com, Walmart.com, Razor.com and other websites from September 2022 through March 2024 for about $600.
- Which remedy options does CPSC list for recall 24313?
- CPSC lists 1 remedy option:
Refund
- How many units are in CPSC recall 24313?
- The CPSC notice gives this number:
About 7,300