Recall Register

Acer Recalls Notebook Computers Due to Burn Hazard

CPSC recall 10103. Recall date: . Last publish date of the CPSC notice: .

Hazard, in the words of CPSC

An internal microphone wire under the palm rest can short circuit and overheat. This poses a potential burn hazard to consumers.

Remedy, in the words of CPSC

Consumers should stop using the recalled notebook computers immediately and contact Acer to determine if their notebook is affected and to receive a free repair.

CPSC recall 10103 has the recall date 7 Jan 2010. The notice names the firm Acer America. The recall has about 22,000 units. The median CPSC recall of 2010 has 8,400 units. This register puts the recall under 2 hazards. The first is Burn. CPSC gives the product type Electronics.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .

More of the notice

The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.

CPSC recall 10103: incidents, units, products and firms
Incidents and injuries
Acer has received three reports of computers short circuiting, resulting in slight melting of the external casing. No incidents occurred in the United States. No injuries have been reported.
Units22,000
Remedy optionsRepair
Description
The recalled notebook computer models are the Acer AS3410, AS3410T, AS3810T, AS3810TG, AS3810TZ and AS3810TZG. The computer's screen size is about 13.3 inches measured diagonally. Not all units are affected. Consumers should contact Acer to determine if their unit is included in the recall.
ProductCertain Acer Aspire-series Notebook Computers, About 22,000, Electronics
Sold atABS Computer Technologies, D&H Distributing, Fry's Electronics, Ingram Micro, Radio Shack, SED/American Express, Synnex Corporation, SYX Distribution, Tech Data Corporation and other retailers nationwide and Amazon.com from June 2009 through October 2009 for between $650 and $1,150.
ManufacturerAcer America Corporation
Made inChina

Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.

Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.

Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The recall in context

Units in this recall
22,000Median of 2010: 8,400
CPSC recalls of 2010
362
Recalls of 2010 with one of the same hazards
18%
Recalls of 2010 in the category Electronics
1%
Recalls on the register that name Acer America
3

Other recalls of the firm

Official channels

Cite this page

Recall Register. CPSC recall 10103. https://recallregister.com/product/100-acer-recalls-notebook-computers-due-to-burn-hazard/. Source: CPSC Recall Retrieval Web Services. Data through .

Sources

Source
US Consumer Product Safety Commission
Licence
US government work, public domain
Data retrieved
30 Sep 2026
Newest CPSC recall on the register
24 Sep 2026

The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.

Questions

Does CPSC recall 10103 report injuries?
The CPSC notice says: Acer has received three reports of computers short circuiting, resulting in slight melting of the external casing. No incidents occurred in the United States. No injuries have been reported.
Where was the product sold?
The CPSC notice says: ABS Computer Technologies, D&H Distributing, Fry's Electronics, Ingram Micro, Radio Shack, SED/American Express, Synnex Corporation, SYX Distribution, Tech Data Corporation and other retailers nationwide and Amazon.com from June 2009 through October 2009 for between $650 and $1,150.
Which remedy options does CPSC list for recall 10103?
CPSC lists 1 remedy option: Repair
How many units are in CPSC recall 10103?
The CPSC notice gives this number: About 22,000