Food, drugs, devices › HEB Retail Support Center
Food recall: HEB Creamy Creations Caramel Pecan Turtle Ice Cream Half Gallon/Cont. Net. 1.89 L packaged in cardboard container
HEB Retail Support Center (San Antonio, TX) initiated this food recall on 4 Feb 2016; FDA lists 1 product record under event 73236, classified Class III.
FDA defines Class III as a situation in which use of or exposure to a violative product is not likely to cause adverse health consequences. 5% of the 799 food enforcement events initiated in 2016 carry the same class.
Status: Terminated, terminated 24 Jun 2016. Initiation: voluntary: firm initiated. HEB Retail Support Center has 6 enforcement events on this register, with a median of 4 product records per event.
Recall classification reflects the relative degree of health hazard. Text in quotation marks is FDA's. openFDA export dated 28 Sep 2026.
Recalling firm
HEB Retail Support Center, San Antonio, TX.
Reason for recall
"Wood pieces in the product."
Distribution
"Texas and Mexico."
Product records
| Recall number | Product | Quantity | Class | Status | Report date |
|---|---|---|---|---|---|
| F-0775-2016 | HEB Creamy Creations Caramel Pecan Turtle Ice Cream Half Gallon/Cont. Net. 1.89 L packaged in cardboard container | 37,432 units | Class III | Terminated | 30 Mar 2016 |
Context
Other enforcement events for HEB Retail Support Center
| Initiated | Product (first record) | Type | Class | Records |
|---|---|---|---|---|
| 20 Apr 2017 | Hill Country Fare Thin Sandwich UPC 4122046090; Hill Country Fare Extra Thin Sandwich UPC 4122063420; Good Thin Bread; G | Food | Class II | 5 |
| 16 Dec 2016 | Fresh Strawberry Boston - FRZ and Fresh Strawberry Boston Cake packaged on plastic trays with domed lids. | Food | Class I | 6 |
| 14 Dec 2016 | Shelled Pistachios 7.3 oz. packaged in a clear plastic tub, Central Market Shelled Pistachios 7.3 oz. packaged in a clea | Food | Class I | 4 |
| 16 Mar 2016 | Hill Country Fare Chunk Light Tuna in pure vegetable oil NET WT. 5 OZ (142g) packaged in a metal can. | Food | Class II | 1 |
| 20 Nov 2015 | Mi Tienda Masa Preparada By the Pound packaged in bag | Food | Class II | 3 |
All 6 events for HEB Retail Support Center
Questions and answers
Why was this food recalled?
FDA's record gives the reason for recall as: "Wood pieces in the product."
What does Class III mean?
FDA classifies recalls by relative degree of health hazard. Class III is a situation in which use of or exposure to a violative product is not likely to cause adverse health consequences.
Where was the product distributed?
FDA's distribution pattern field reads: "Texas and Mexico."
Is the recall still ongoing?
FDA lists the status as Terminated; the termination date is 24 Jun 2016. "Terminated" means FDA has determined that all reasonable efforts to remove or correct the product have been made.
Where does this data come from?
openFDA enforcement reports (food, drug and device), CC0, export dated 28 Sep 2026. Text in quotation marks is FDA's. The FDA enforcement report linked above is authoritative.
Provenance
Source: openFDA food enforcement reports (CC0), export dated 28 Sep 2026; records grouped by FDA event number. The class shown for the event is the most severe class among its records. Errors in processing are corrected at the next build; see corrections.