Recall Register

Food, drugs, devices › Philips North America Llc

Device recall: Incisive CT - Computed Tomography X-Ray System intended to produce cross-sectional images of the body. Model Number: 728

FDA enforcement event 94536 · Class II · initiated 15 Apr 2024 · status Ongoing

DeviceVoluntary: Firm initiated2 product recordsCambridge, MA

Philips North America Llc (Cambridge, MA) initiated this device recall on 15 Apr 2024; FDA lists 2 product records under event 94536, classified Class II.

FDA defines Class II as a situation in which use of or exposure to a violative product may cause temporary or medically reversible adverse health consequences or where the probability of serious adverse health consequences is remote. 87% of the 970 device enforcement events initiated in 2024 carry the same class.

Status: Ongoing. Initiation: voluntary: firm initiated. Philips North America Llc has 129 enforcement events on this register, with a median of 1 product record per event.

Recall classification reflects the relative degree of health hazard. Text in quotation marks is FDA's. openFDA export dated 28 Sep 2026.

Recalling firm

Philips North America Llc, Cambridge, MA.

Reason for recall

"Metal mounting box on the rotating scanner on rotor (heat change box) located within the Incisive CT system, may become compromised, resulting in potential contact with other gantry components located within the Incisive CT system during rotation. Resulting in a fragment of a damaged component expelled at a low velocity"

Distribution

"Worldwide - US Nationwide distribution."

Product records

Recall numberProductQuantityClassStatusReport date
Z-1871-2024Incisive CT - Computed Tomography X-Ray System intended to produce cross-sectional images of the body. Model Number: 72814318 unitsClass IIOngoing29 May 2024
Z-1872-2024Incisive CT - Computed Tomography X-Ray System intended to produce cross-sectional images of the body. Model Number: 728144155 unitsClass IIOngoing29 May 2024

Context

87%of 2024 device events are Class II970 events that year
2product records in this eventfirm median: 1
129events on this register for the firm

Other enforcement events for Philips North America Llc

InitiatedProduct (first record)TypeClassRecords
7 Aug 2026Philips Brilliance. Models: Brilliance iCT, Brilliance iCT Upgrades, Brilliance iCT SP. Software 4.1.10.x Product Codes:DeviceClass II4
1 Jul 2026Cardiac Workstation 5000. Product Number: 860439.DeviceClass II2
5 Jun 2026Philips Telemetry Monitor 5500 1.4 GHz. Model Number: 867232. Includes the following system descriptions: TELE Monitor 5DeviceClass II1
26 May 2026Philips Avalon Fetal Monitor, FM20, Part number M2702A, Part M2703ADeviceClass II2
1 May 2026DigitalDiagnost C90 Flex/Value/Chest/ER. Model Number: 712035.DeviceClass II1
7 Jan 2026Brilliance iCT; Product Code (REF): 728306;DeviceClass II4
12 Dec 2025Philips Smart-hopping 2.0 AP 1.4 GHz. Patient Monitor.DeviceClass II1
31 Oct 2025IntelliVue MP2. Product Number: M8102A.DeviceClass II22
29 Oct 2025Incisive CT; Software Version Number: 4.5, 5.0, 5.1;DeviceClass II2
13 Aug 2025Philips CT systems labeled as the following: 1. Brilliance CT 40 Channel, Model Number: 728235. 2. Brilliance CT 64 ChanDeviceClass II10

All 129 events for Philips North America Llc

Questions and answers

Why was this device recalled?

FDA's record gives the reason for recall as: "Metal mounting box on the rotating scanner on rotor (heat change box) located within the Incisive CT system, may become compromised, resulting in potential contact with other gantry components located within the Incisive CT system during rotation. Resulting in a fragment of a damaged component expelled at a low velocity"

What does Class II mean?

FDA classifies recalls by relative degree of health hazard. Class II is a situation in which use of or exposure to a violative product may cause temporary or medically reversible adverse health consequences or where the probability of serious adverse health consequences is remote.

Where was the product distributed?

FDA's distribution pattern field reads: "Worldwide - US Nationwide distribution."

Is the recall still ongoing?

FDA lists the status as Ongoing. "Terminated" means FDA has determined that all reasonable efforts to remove or correct the product have been made.

Where does this data come from?

openFDA enforcement reports (food, drug and device), CC0, export dated 28 Sep 2026. Text in quotation marks is FDA's. The FDA enforcement report linked above is authoritative.

Provenance

Source: openFDA device enforcement reports (CC0), export dated 28 Sep 2026; records grouped by FDA event number. The class shown for the event is the most severe class among its records. Errors in processing are corrected at the next build; see corrections.