Recall Register

Device recall: RayCare, device is stand-alone software - Product Usage: used to support workflows and scheduling, as well as clinical…

Class II FDA enforcement event 86249. Recall start date: . Status in the FDA record: Ongoing.

Reason for recall, in the words of FDA

When performing offline image review in RayCare 2C, RayCare 3A and RayCare 3B an offline image review task will guide you to the image viewer with the treatment image related to the fraction and the planning image selected. When starting the task, an error message might be displayed stating: Review files not available.

Class II, in the words of FDA

a situation in which use of or exposure to a violative product may cause temporary or medically reversible adverse health consequences or where the probability of serious adverse health consequences is remote

RAYSEARCH LABORATORIES AB started this device recall on 29 Jul 2020. The firm address in the FDA record is in Stockholm. FDA put the recall in Class II. FDA event 86249 has 1 product record. The first FDA enforcement report date is 2 Sep 2020. The record gives the status Ongoing.

It is important to note that most of the time recall classifications are determined after the recalling firm provides all of the information needed to determine the risk posed to public health. The classification and posting in the FDA Enforcement Report should not be seen as an expansion or change to a firm’s voluntary public warning.

FDA publishes these words. Source: FDA, Enforcement Reports, Important Note, read on . openFDA export of .

Distribution

In the words of FDA.

US Nationwide distribution including in the state of Tennessee.

Recalling firm

RAYSEARCH LABORATORIES AB, Stockholm, N/A, Sweden.

Recalling firm: The firm that the FDA record names for a recall.

FDA records how the recall started: Voluntary: Firm initiated.

Products

1 product record in the event.

FDA event 86249: product records
Recall numberProductQuantityClassStatusReport date
Z-2899-2020RayCare, device is stand-alone software - Product Usage: used to support workflows and scheduling, as well as clinical information, planning and treatment management for oncology care.N/AClass IIOngoing2 Sep 2020

openFDA, about the status: FDA does not update the status of a recall after the recall has been classified according to its level of hazard. As such, the status of a recall (open, completed, or terminated) will remain unchanged after published in the Enforcement Reports. Source: openFDA, Drug Recall Enforcement Reports, Disclaimer.

Enforcement report: The FDA publication that lists recalls. It has one record for each product of a recall.

Enforcement event: All the product records that have one FDA event number. This site shows one event on one page.

Class II: The middle of the three FDA recall classes.

The event in context

Device events that started in 2020
916
Share of these events in Class II
93%
Product records in this event
1Median of the firm: 1
Events of the firm on the register
57

Other events of the firm

Official channels

Cite this page

Recall Register. FDA enforcement event 86249. https://recallregister.com/fda/ii/86249/. Source: openFDA enforcement reports. Data through .

Sources

Source
openFDA device enforcement reports
Licence
CC0 1.0
Export date
28 Sep 2026
Newest FDA report date on the register
23 Sep 2026

FDA has one record for each product. This site puts the records with the same event number on one page. The class of the event is the highest class of its records. How the register is made. Report an error.

Questions

Where was the product distributed?
The FDA record gives this distribution: US Nationwide distribution including in the state of Tennessee.
What quantity of product is in FDA event 86249?
The FDA record gives this quantity: N/A
How did the recall start?
The FDA record says: Voluntary: Firm initiated
How many device recalls of 2020 have the same class?
93% of the 916 device events that started in 2020 are in Class II.