Recall Register

Device recall: Accu-Chek Connect Diabetes Management App, Catalog number 07562462001 / GTIN number 00365702700000 & Catalog number…

Class II FDA enforcement event 79001. Recall start date: . Status in the FDA record: Terminated. Termination date: .

Reason for recall, in the words of FDA

Certain iOS and Android App versions contain a program error (bug) in the Bolus Advisor feature. Due to a software bug, when the OS region of the phone setting is changed, the unit of measure within the app may unexpectedly change. This creates a risk the app might not transfer the blood glucose result or the user might not correctly input numerical values for carbohydrate used for bolus advice.

Class II, in the words of FDA

a situation in which use of or exposure to a violative product may cause temporary or medically reversible adverse health consequences or where the probability of serious adverse health consequences is remote

Roche Diabetes Care, Inc. started this device recall on 8 Jun 2017. The firm address in the FDA record is in Indianapolis, IN. FDA put the recall in Class II. FDA event 79001 has 1 product record. The first FDA enforcement report date is 21 Feb 2018. The record gives the status Terminated, with the termination date 27 Jul 2018.

It is important to note that most of the time recall classifications are determined after the recalling firm provides all of the information needed to determine the risk posed to public health. The classification and posting in the FDA Enforcement Report should not be seen as an expansion or change to a firm’s voluntary public warning.

FDA publishes these words. Source: FDA, Enforcement Reports, Important Note, read on . openFDA export of .

Distribution

In the words of FDA.

US Nationwide

Recalling firm

Roche Diabetes Care, Inc., Indianapolis, IN.

Recalling firm: The firm that the FDA record names for a recall.

FDA records how the recall started: Voluntary: Firm initiated.

Products

1 product record in the event.

FDA event 79001: product records
Recall numberProductQuantityClassStatusReport date
Z-0625-2018Accu-Chek Connect Diabetes Management App, Catalog number 07562462001 / GTIN number 00365702700000 & Catalog number 07250452001 / GTIN number 0036570270001767,040 unique users of version 2.1.0Class IITerminated21 Feb 2018

openFDA, about the status: FDA does not update the status of a recall after the recall has been classified according to its level of hazard. As such, the status of a recall (open, completed, or terminated) will remain unchanged after published in the Enforcement Reports. Source: openFDA, Drug Recall Enforcement Reports, Disclaimer.

Enforcement report: The FDA publication that lists recalls. It has one record for each product of a recall.

Enforcement event: All the product records that have one FDA event number. This site shows one event on one page.

Class II: The middle of the three FDA recall classes.

The event in context

Device events that started in 2017
1,091
Share of these events in Class II
93%
Product records in this event
1Median of the firm: 1
Events of the firm on the register
15

Other events of the firm

Other FDA enforcement events of Roche Diabetes Care, Inc.
InitiatedProduct (first record)TypeClassRecords
13 May 2024Accu-Chek Guide (SC) Kit -Intended to quantitatively measure glucose in fresh capillary whole blood from the fingertip, DeviceClass II1
9 Mar 2022RocheDiabetes Care Platform Software version 2.5.2 material number 08888353001. This is a web application software hosteDeviceClass II1
28 Jul 2021Accu-Chek Aviva Plus Test Strip, Blood Glucose Monitoring System, Model numbers: 06908152001, 06908217001, 06908268001, DeviceClass II4
11 Dec 2019Accu-Chek Aviva Plus Health Network Strips- intended for Blood Glucose Monitoring System Catalog Number: 06908349001DeviceClass II3
30 Sep 2019Blood Glucose Monitoring System, Model Number 07400870001 ACCU-CHEK GUIDE SAMPLE KIT MG/DL - Product Usage: The Accu-CheDeviceClass II6
3 May 2019Accu-Chek Connect Diabetes Management AppDeviceClass II1
7 May 2018Accu-Chek Aviva Plus Test Strip, Blood glucose monitoring system, Catalog nos. 06908217001, 06908268001, 06908349001,069DeviceClass II3
12 Jun 2017Accu-Chek Aviva II Meter - Product Usage: a. The Accu-Chek Aviva Plus Blood Glucose Monitoring System is intended to be DeviceClass II2
8 Jun 2017Accu-Chek Connect diabetes management software app, Catalog number 07562462001 / GTIN number 00365702700000, Catalog numDeviceClass II1
14 Mar 2017Accu-Chek Connect Diabetes Management App versions 2.0.0, 2.0.1 and 2.1.0 for iOS and Android Product Usage: This is a dDeviceClass II1

Roche Diabetes Care, Inc.: all 15 events

Official channels

Cite this page

Recall Register. FDA enforcement event 79001. https://recallregister.com/fda/ii/79001/. Source: openFDA enforcement reports. Data through .

Sources

Source
openFDA device enforcement reports
Licence
CC0 1.0
Export date
28 Sep 2026
Newest FDA report date on the register
23 Sep 2026

FDA has one record for each product. This site puts the records with the same event number on one page. The class of the event is the highest class of its records. How the register is made. Report an error.

Questions

Where was the product distributed?
The FDA record gives this distribution: US Nationwide
What quantity of product is in FDA event 79001?
The FDA record gives this quantity: 67,040 unique users of version 2.1.0
How did the recall start?
The FDA record says: Voluntary: Firm initiated
How many device recalls of 2017 have the same class?
93% of the 1,091 device events that started in 2017 are in Class II.