Recall Register

Food, drugs, devices › Carestream Health Inc

Device recall: DRX-Revolution Mobile X-Ray System, MODEL DRXR-1, Service Code 1243, Catalog Number 1060177 (China) and 1019397 (all oth

FDA enforcement event 69826 · Class II · initiated 25 Nov 2014 · status Terminated · terminated 6 Jun 2016

DeviceVoluntary: Firm initiated1 product recordRochester, NY

Carestream Health Inc (Rochester, NY) initiated this device recall on 25 Nov 2014; FDA lists 1 product record under event 69826, classified Class II.

FDA defines Class II as a situation in which use of or exposure to a violative product may cause temporary or medically reversible adverse health consequences or where the probability of serious adverse health consequences is remote. 91% of the 1,176 device enforcement events initiated in 2014 carry the same class.

Status: Terminated, terminated 6 Jun 2016. Initiation: voluntary: firm initiated. Carestream Health Inc has 30 enforcement events on this register, with a median of 1 product record per event.

Recall classification reflects the relative degree of health hazard. Text in quotation marks is FDA's. openFDA export dated 28 Sep 2026.

Recalling firm

Carestream Health Inc, Rochester, NY.

Reason for recall

"While servicing a unit at a customer site, a field engineer discovered a broken bolt from the carriage assembly. Carestream has identified an issue related to the DRX-Revolution Mobile X-Ray System in which bolts that secure the x-ray tube assembly/boom to the device mounting block may break. It has been determined that this issue is a result of an improperly assembled part which holds the x-ray"

Distribution

"Worldwide Distribution: US (nationwide) and countries of: AUSTRALIA, BELGIUM, CANADA, CHILE, CHINA, DENMARK, FINLAND, FRANCE, GERMANY, ITALY, JAPAN, KOREA, KUWAIT, MALAYSIA, NETHERLANDS, NEW…"

Product records

Recall numberProductQuantityClassStatusReport date
Z-0800-2015DRX-Revolution Mobile X-Ray System, MODEL DRXR-1, Service Code 1243, Catalog Number 1060177 (China) and 1019397 (all other countries) --- Carestream Health, Inc. The DRX-Revolution Mobile X-Ray System is a mobile imaging system that incorporates a self contained x-ray generator, image receptor, imaging display and…629 units (Domestic: 358 units; Foreign: 271 units)Class IITerminated24 Dec 2014

Context

91%of 2014 device events are Class II1,176 events that year
1product record in this eventfirm median: 1
30events on this register for the firm

Other enforcement events for Carestream Health Inc

InitiatedProduct (first record)TypeClassRecords
2 Oct 2023DRX Revolution Mobile X-Ray SystemDeviceClass II1
2 Oct 2023The DRX-Revolution Mobile X-Ray System is a diagnostic mobile x-ray system utilizing digital radiography (DR) technologyDeviceClass II1
30 Jan 2023DRX-Compass/DR-FIT X-ray Systems with Firmware version 2.3.2.0/2.3.2.4. For use in obtaining diagnostic quality radiograDeviceClass II1
6 Jan 2020Kodak DirectView DR3000/3500 - Product Usage: permanently installed as a diagnostic system intended to generate and contDeviceClass II1
19 Mar 2019OnSight 3D Extremity System- X-Ray, Tomography Computed System Catalog Numbers: 1743566 (w/ Attached Console) 1743574 (wDeviceClass II1
25 May 2017DRX-Revolution Mobile X-Ray System; MODEL DRXR-1; Catalog # 1019397 (all other countries) and Catalog 1060177 (China onlDeviceClass II1
12 Jan 2017Carestream DRX-Revolution Mobile X-Ray System, Model DRXR-1, Catalog No. 1019397 (all other countries), Catalog No. 1060DeviceClass II1
21 Nov 2016Carestream Touch Prime, Catalog # 1738830, and Touch Prime XE, Catalog # 1738822, Ultrasound System Diagnostic ultrasounDeviceClass II1
8 Jul 2016Carestream Touch Prime, Catalog Number 1738830, and Carestream Touch Prime XE, Catalog Number 1738822 --- Common Name: TDeviceClass II1
15 Apr 2016CARESTREAM Image Suite V3: MINI-PACS/F IMG ST/CLASSIC: REF/Catalog # 1036490; MINI-PACS/F IMG ST/POC&VITA: REF/Catalog #DeviceClass II2

All 30 events for Carestream Health Inc

Questions and answers

Why was this device recalled?

FDA's record gives the reason for recall as: "While servicing a unit at a customer site, a field engineer discovered a broken bolt from the carriage assembly. Carestream has identified an issue related to the DRX-Revolution Mobile X-Ray System in which bolts that secure the x-ray tube assembly/boom to the device mounting block may break. It has been determined that this issue is a result of an improperly assembled part which holds the x-ray"

What does Class II mean?

FDA classifies recalls by relative degree of health hazard. Class II is a situation in which use of or exposure to a violative product may cause temporary or medically reversible adverse health consequences or where the probability of serious adverse health consequences is remote.

Where was the product distributed?

FDA's distribution pattern field reads: "Worldwide Distribution: US (nationwide) and countries of: AUSTRALIA, BELGIUM, CANADA, CHILE, CHINA, DENMARK, FINLAND, FRANCE, GERMANY, ITALY, JAPAN, KOREA, KUWAIT, MALAYSIA, NETHERLANDS, NEW…"

Is the recall still ongoing?

FDA lists the status as Terminated; the termination date is 6 Jun 2016. "Terminated" means FDA has determined that all reasonable efforts to remove or correct the product have been made.

Where does this data come from?

openFDA enforcement reports (food, drug and device), CC0, export dated 28 Sep 2026. Text in quotation marks is FDA's. The FDA enforcement report linked above is authoritative.

Provenance

Source: openFDA device enforcement reports (CC0), export dated 28 Sep 2026; records grouped by FDA event number. The class shown for the event is the most severe class among its records. Errors in processing are corrected at the next build; see corrections.