Recall Register

Food, drugs, devices › Philips Medical Systems, Inc.

Device recall: Philips MR systems: Ingenia HA FLEX TRAK Trolley (for Ingenia 1.5T & 3.0T products) Product Usage: Diagnostic MR System.

FDA enforcement event 68311 · Class II · initiated 15 May 2014 · status Terminated · terminated 7 Aug 2015

DeviceVoluntary: Firm initiated2 product recordsAndover, MA

Philips Medical Systems, Inc. (Andover, MA) initiated this device recall on 15 May 2014; FDA lists 2 product records under event 68311, classified Class II.

FDA defines Class II as a situation in which use of or exposure to a violative product may cause temporary or medically reversible adverse health consequences or where the probability of serious adverse health consequences is remote. 91% of the 1,176 device enforcement events initiated in 2014 carry the same class.

Status: Terminated, terminated 7 Aug 2015. Initiation: voluntary: firm initiated. Philips Medical Systems, Inc. has 47 enforcement events on this register, with a median of 1 product record per event.

Recall classification reflects the relative degree of health hazard. Text in quotation marks is FDA's. openFDA export dated 28 Sep 2026.

Recalling firm

Philips Medical Systems, Inc., Andover, MA.

Reason for recall

"Ingenia customers have experienced clamping of the foot under the central column of the Height Adjustable Flex Trak trolley and the Trolley Variable Height IRF."

Distribution

"Worldwide Distribution - US (nationwide), Canada, Mexico Australia, Austria, Germany, Belarus, Bulgaria, Brazil, China, Denmark, Estonia, Finland, France, Germany, Greece, Italy, Jordan, Korea,…"

Product records

Recall numberProductQuantityClassStatusReport date
Z-1826-2014Philips MR systems: Ingenia HA FLEX TRAK Trolley (for Ingenia 1.5T & 3.0T products) Product Usage: Diagnostic MR System. The Height Adjustable FlexTrak trolley and Trolley Variable Height IRF is an optional device designed to prepare the patient outside the examination room to enhance workflow and make additional…420Class IITerminated25 Jun 2014
Z-1827-2014Philips MR systems: Trolley Variable Height IRF (for Ingenia 1.5T & 3.0T products) Product Usage: Diagnostic MR System. The Height Adjustable FlexTrak trolley and Trolley Variable Height IRF is an optional device designed to prepare the patient outside the examination room to enhance workflow and make additional…5Class IITerminated25 Jun 2014

Context

91%of 2014 device events are Class II1,176 events that year
2product records in this eventfirm median: 1
47events on this register for the firm

Other enforcement events for Philips Medical Systems, Inc.

InitiatedProduct (first record)TypeClassRecords
23 Apr 2015Pinnacle3 Software Version 10.0, Model 459800200841. Product Usage: The Pinnacle 3 RTP software allows qualified medicalDeviceClass II1
9 Feb 2015Philips Healthcare DigitalDiagnost System X-RayDeviceClass II2
3 Feb 2015Philips Healthcare Allura Xper Series: Allura Xper FD10 Allura Xper FD10/10 Allura Xper FD20 Allura Xper FD21 Allura XpeDeviceClass II9
23 Jan 2015Philips DuraDiagnost X-Ray system, Stationary X-Ray System Radiographic Models: 712210, 712211DeviceClass II1
23 Dec 2014HeartStart MRx monitor/defibrillator Models M3535A, M3536A, M3536J, M3536M, M3536MC, M3536M2, M3536M4, M3536M5, M3536M6 DeviceClass II1
19 Dec 2014Philips IntelliVue Information Center iX (release A.00, A.01, and A.02) are impacted by this issue: 866023 IntelliVue InDeviceClass II1
20 Nov 2014Lithium Polymer Fiber Optic Module Batteries used in the Intera MR System upgraded to CDAS, Part Number: 9065 and 9067. DeviceClass II1
19 Nov 2014Philips HeartStart MRx Monitor/Defibrillators Models: M3535A and M3536ADeviceClass II1
19 Nov 2014Philips HeartStart MRx Monitor/Defibrillator Models:M3535A, M3536A, M3536M, M3536MC, M3536M4, M3536M5 The HeartStart MRxDeviceClass II1
19 Nov 2014Philips IntelliVue TcG10; Monitor, carbon-dioxide, cutaneous. The IntelliVue TcG10 is a device for the measurement of thDeviceClass II1

All 47 events for Philips Medical Systems, Inc.

Questions and answers

Why was this device recalled?

FDA's record gives the reason for recall as: "Ingenia customers have experienced clamping of the foot under the central column of the Height Adjustable Flex Trak trolley and the Trolley Variable Height IRF."

What does Class II mean?

FDA classifies recalls by relative degree of health hazard. Class II is a situation in which use of or exposure to a violative product may cause temporary or medically reversible adverse health consequences or where the probability of serious adverse health consequences is remote.

Where was the product distributed?

FDA's distribution pattern field reads: "Worldwide Distribution - US (nationwide), Canada, Mexico Australia, Austria, Germany, Belarus, Bulgaria, Brazil, China, Denmark, Estonia, Finland, France, Germany, Greece, Italy, Jordan, Korea,…"

Is the recall still ongoing?

FDA lists the status as Terminated; the termination date is 7 Aug 2015. "Terminated" means FDA has determined that all reasonable efforts to remove or correct the product have been made.

Where does this data come from?

openFDA enforcement reports (food, drug and device), CC0, export dated 28 Sep 2026. Text in quotation marks is FDA's. The FDA enforcement report linked above is authoritative.

Provenance

Source: openFDA device enforcement reports (CC0), export dated 28 Sep 2026; records grouped by FDA event number. The class shown for the event is the most severe class among its records. Errors in processing are corrected at the next build; see corrections.