Recall Register

Food, drugs, devices › Carestream Health, Inc.

Device recall: KODAK DirectView DR 7500 Dual Detector System, MODEL DR 7500, Manufactured by Carestream Health, Inc. Made in U.S.A.

FDA enforcement event 67188 · Class II · initiated 26 Dec 2013 · status Terminated · terminated 10 Mar 2017

DeviceVoluntary: Firm initiated1 product recordRochester, NY

FDA enforcement event 67188 is a device recall by Carestream Health, Inc. of Rochester, NY, initiated 26 Dec 2013 and classified Class II, with 1 product record.

FDA defines Class II as a situation in which use of or exposure to a violative product may cause temporary or medically reversible adverse health consequences or where the probability of serious adverse health consequences is remote. 90% of the 1,236 device enforcement events initiated in 2013 carry the same class.

Status: Terminated, terminated 10 Mar 2017. Initiation: voluntary: firm initiated. Carestream Health, Inc. has 30 enforcement events on this register, with a median of 1 product record per event.

Recall classification reflects the relative degree of health hazard. Text in quotation marks is FDA's. openFDA export dated 28 Sep 2026.

Recalling firm

Carestream Health, Inc., Rochester, NY.

Reason for recall

"Carestream Health, Inc. has recalled DR 7500 Dual Detector System utilizing Version 5.X Software due to a possible patient image display error."

Distribution

"worldwide Distribution - US (Nationwide) including states of: IN, PA, MD, MI, NY, GA, MN, OK, VA, TX, WI, CA, IL, TN, WA, NC, SC, MA, NJ, and KY; and Internationally to: Canada, New Zealand, South…"

Product records

Recall numberProductQuantityClassStatusReport date
Z-0844-2014KODAK DirectView DR 7500 Dual Detector System, MODEL DR 7500, Manufactured by Carestream Health, Inc. Made in U.S.A.164 units Total (42 domestically & 122 internationally)Class IITerminated5 Feb 2014

Context

90%of 2013 device events are Class II1,236 events that year
1product record in this eventfirm median: 1
30events on this register for the firm

Other enforcement events for Carestream Health, Inc.

InitiatedProduct (first record)TypeClassRecords
2 Oct 2023DRX Revolution Mobile X-Ray SystemDeviceClass II1
2 Oct 2023The DRX-Revolution Mobile X-Ray System is a diagnostic mobile x-ray system utilizing digital radiography (DR) technologyDeviceClass II1
30 Jan 2023DRX-Compass/DR-FIT X-ray Systems with Firmware version 2.3.2.0/2.3.2.4. For use in obtaining diagnostic quality radiograDeviceClass II1
6 Jan 2020Kodak DirectView DR3000/3500 - Product Usage: permanently installed as a diagnostic system intended to generate and contDeviceClass II1
19 Mar 2019OnSight 3D Extremity System- X-Ray, Tomography Computed System Catalog Numbers: 1743566 (w/ Attached Console) 1743574 (wDeviceClass II1
25 May 2017DRX-Revolution Mobile X-Ray System; MODEL DRXR-1; Catalog # 1019397 (all other countries) and Catalog 1060177 (China onlDeviceClass II1
12 Jan 2017Carestream DRX-Revolution Mobile X-Ray System, Model DRXR-1, Catalog No. 1019397 (all other countries), Catalog No. 1060DeviceClass II1
21 Nov 2016Carestream Touch Prime, Catalog # 1738830, and Touch Prime XE, Catalog # 1738822, Ultrasound System Diagnostic ultrasounDeviceClass II1
8 Jul 2016Carestream Touch Prime, Catalog Number 1738830, and Carestream Touch Prime XE, Catalog Number 1738822 --- Common Name: TDeviceClass II1
15 Apr 2016CARESTREAM Image Suite V3: MINI-PACS/F IMG ST/CLASSIC: REF/Catalog # 1036490; MINI-PACS/F IMG ST/POC&VITA: REF/Catalog #DeviceClass II2

All 30 events for Carestream Health, Inc.

Questions and answers

Why was this device recalled?

FDA's record gives the reason for recall as: "Carestream Health, Inc. has recalled DR 7500 Dual Detector System utilizing Version 5.X Software due to a possible patient image display error."

What does Class II mean?

FDA classifies recalls by relative degree of health hazard. Class II is a situation in which use of or exposure to a violative product may cause temporary or medically reversible adverse health consequences or where the probability of serious adverse health consequences is remote.

Where was the product distributed?

FDA's distribution pattern field reads: "worldwide Distribution - US (Nationwide) including states of: IN, PA, MD, MI, NY, GA, MN, OK, VA, TX, WI, CA, IL, TN, WA, NC, SC, MA, NJ, and KY; and Internationally to: Canada, New Zealand, South…"

Is the recall still ongoing?

FDA lists the status as Terminated; the termination date is 10 Mar 2017. "Terminated" means FDA has determined that all reasonable efforts to remove or correct the product have been made.

Where does this data come from?

openFDA enforcement reports (food, drug and device), CC0, export dated 28 Sep 2026. Text in quotation marks is FDA's. The FDA enforcement report linked above is authoritative.

Provenance

Source: openFDA device enforcement reports (CC0), export dated 28 Sep 2026; records grouped by FDA event number. The class shown for the event is the most severe class among its records. Errors in processing are corrected at the next build; see corrections.