Multiplex: equipment recalls

NHTSA lists 6 equipment recall campaigns for Multiplex. NHTSA received the reports from 2020 to 2025. The campaigns have 4,720 units in total. The newest campaign is 25E009000. NHTSA received the report on 6 Feb 2025.

NHTSA recall lookup

The defect, the consequence and the remedy on this page are the summaries in the NHTSA recall file. The file names the manufacturer that filed each recall report.

NHTSA recall file through 29 Sep 2026.

Recall campaigns

6 campaigns, newest first. 4,720 units in total.

25E009000Received 6 Feb 2025. 13 units.
Equipment / Recreational Vehicle/Trailer
Defect, in the NHTSA record
Firefly Integrations, LLC (Firefly) is recalling certain model G12 Multiplex Electronic Control Module (ECM) units, part number 130010113A, installed in Thor Motor Coach vehicles with a 38XL floor plan. A software error prevents the awning control from being locked in certain situations as intended.
Consequence, in the NHTSA record
Unlocked controls allow the awning to be extended while the vehicle is moving, increasing the risk of a crash.
Remedy, in the NHTSA record
Dealers will update the ECM software, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Firefly customer service at 1-574-825-4600.
Products named: Multiplex Ecm.
Report filed by Firefly Integrations, LLC. Owner notification date in the NHTSA record: 12 Mar 2025.
24E043000Received 4 Jun 2024. 13 units.
Equipment / Recreational Vehicle/Trailer
Defect, in the NHTSA record
Firefly Integrations, LLC (Firefly) is recalling certain Multiplex G9 units used for controlling equipment and accessories in motorhomes. These units can fail if excessive voltage is applied, causing the components on the board to become damaged.
Consequence, in the NHTSA record
A damaged circuit board increases the risk of a fire.
Remedy, in the NHTSA record
Firefly has notified the RV manufacturer that purchased the affected multiplex units and dealers for that RV manufacturer will add an additional circuit module to the existing component board, free of charge. Owners may contact Firefly customer service at 1-574-825-4600.
Products named: Multiplex G9.
Report filed by Firefly Integrations, LLC.
23E071000Received 28 Sep 2023. 113 units.
Equipment / Electrical
Defect, in the NHTSA record
Firefly Integration, LLC (Firefly) is recalling certain Multiplex HC Relay Cards with part number, 70516J. The relays may be damaged, which can result in an electrical short circuit.
Consequence, in the NHTSA record
An electrical short circuit increases the risk of a fire.
Remedy, in the NHTSA record
Firefly will remove the 2, 4, and 6 output wires from the connector on the C25, and update the files on the touch screen, free of charge. Owner notification letters were mailed November 15, 2023. Owners may contact Firefly customer service at 1-574-825-4600.
Products named: Multiplex HC Relay Card.
Report filed by Firefly Integrations, LLC. Owner notification date in the NHTSA record: 15 Nov 2023.
22E071000Received 23 Aug 2022. 1,047 units.
Electrical System / Software
Defect, in the NHTSA record
Spyder Controls, Corp (Spyder) is recalling certain Multiplex Electronic Control Module (ECM), part number 7000701. The ECM software may cause the awning to unintentionally extend or retract when the vehicle is parked.
Consequence, in the NHTSA record
An awning that unintentionally extends or retracts increases the risk of injury.
Remedy, in the NHTSA record
Dealers will update the software, free of charge. Owner notification letters were mailed October 21, 2022. Owners may contact Spyder customer service at 1-403-782-9736.
Products named: Multiplex Ecm.
Report filed by Spyder Controls, Corp. Owner notification date in the NHTSA record: 21 Oct 2022.
22E070000Received 23 Aug 2022. 1,047 units.
Equipment / Recreational Vehicle/Trailer
Defect, in the NHTSA record
Firefly Integration, LLC (Firefly) is recalling certain Multiplex Electronic Control Module (ECM), part number 7000701. The ECM software may cause the awning to unintentionally extend or retract when the vehicle is parked.
Consequence, in the NHTSA record
An awning that unintentionally extends or retracts increases the risk of injury.
Remedy, in the NHTSA record
Dealers will update the Electronic Control Module (ECM), free of charge. Owner notification letters were mailed October 21, 2022. Owners may contact Firefly customer service at 1-574-825-4600.
Products named: Multiplex Ecm.
Report filed by Firefly Integrations, LLC. Owner notification date in the NHTSA record: 21 Oct 2022.
20E058000Received 21 Aug 2020. 2,487 units.
Equipment / Recreational Vehicle/Trailer
Defect, in the NHTSA record
Firefly Integrations, LLC (Firefly) is recalling certain Multiplex G9 units used for controlling equipment and accessories in motorhomes. These units can fail if excessive voltage is applied, causing the components on the board to become damaged.
Consequence, in the NHTSA record
If too much voltage is applied to the unit and the circuit board becomes damaged, there would be an increased risk of a fire.
Remedy, in the NHTSA record
Firefly has notified the RV manufacturers that purchased the affected multiplex units and dealers for those RV manufacturers will add an additional circuit module to the existing component board to provide reverse polarity and over-current protection. Owners may contact Firefly customer service at 1-574-825-4600.
Products named: Multiplex G9.
Report filed by Firefly Integrations, LLC. Owner notification date in the NHTSA record: 21 Aug 2020.

The campaign number opens the NHTSA record.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Counts

Multiplex equipment campaigns, by the year NHTSA received the report. The largest year is 2022, with 2 campaigns.

Multiplex: campaigns for each component
Component		Campaigns
Equipment		5
Electrical System		1

Products in the campaigns

The product names in the NHTSA file.

Ecm3
G92
HC Relay Card1

Official channels

NHTSA recall lookupNHTSA shows the recalls of a child seat, a tire or equipment by brand and model.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.

Cite this page

Recall Register. Multiplex: equipment recalls. https://recallregister.com/equipment/other/multiplex/. Source: NHTSA Office of Defects Investigation, recall files. Data through 29 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 29 Sep 2026

Manufacturers in the recall file: Firefly Integrations, LLC; Spyder Controls, Corp.

The brand is the make that NHTSA records for the campaign. A campaign that names 2 brands is on the page of each brand. How the register is made. Report an error.

Questions

Which Multiplex products do the campaigns name?: The NHTSA records have 3 product names for these campaigns. The name in the most campaigns is: Ecm
How many units does a Multiplex equipment campaign have?: The median Multiplex campaign has 1,047 units. The median of all 2,866 equipment campaigns is 1,677 units.
Which component do the Multiplex campaigns name most often?: Equipment, in 5 campaigns. The component is the first component in the NHTSA record of a campaign.