Recall Register

Food, drugs, devices › Philips Medical Systems (Cleveland) Inc

Device recall: Pinnacle 3 with TumorLOC, (870258) Radiation Therapy Planning System Software

FDA enforcement event 97309 · Class II · initiated 17 Jul 2025 · status Ongoing

DeviceVoluntary: Firm initiated1 product recordGainesville, FL

FDA enforcement event 97309 is a device recall by Philips Medical Systems (Cleveland) Inc of Gainesville, FL, initiated 17 Jul 2025 and classified Class II, with 1 product record.

FDA defines Class II as a situation in which use of or exposure to a violative product may cause temporary or medically reversible adverse health consequences or where the probability of serious adverse health consequences is remote. 85% of the 945 device enforcement events initiated in 2025 carry the same class.

Status: Ongoing. Initiation: voluntary: firm initiated. Philips Medical Systems (Cleveland) Inc has 129 enforcement events on this register, with a median of 1 product record per event.

Recall classification reflects the relative degree of health hazard. Text in quotation marks is FDA's. openFDA export dated 28 Sep 2026.

Recalling firm

Philips Medical Systems (Cleveland) Inc, Gainesville, FL.

Reason for recall

"Due to software issue, Radiation Therapy Planning system may provide incorrect dataset calculations when performing the "Stopping Power Ratio" (SPR) ,"

Distribution

"Worldwide - US Nationwide distribution in the state of WV and the countries of Macao & United Kingdom."

Product records

Recall numberProductQuantityClassStatusReport date
Z-2239-2025Pinnacle 3 with TumorLOC, (870258) Radiation Therapy Planning System Software149 Serial NumbersClass IIOngoing13 Aug 2025

Context

85%of 2025 device events are Class II945 events that year
1product record in this eventfirm median: 1
129events on this register for the firm

Other enforcement events for Philips Medical Systems (Cleveland) Inc

InitiatedProduct (first record)TypeClassRecords
5 Aug 2025Pinnacle Radiation Therapy Planning System: Multimodality Simulation Workspace 18.0.5 Model 870258 UDI code: (01)0088483DeviceClass II1
30 Aug 2022Pinnacle3 Radiation Therapy Planning System, Model numbers 870231 and 870237.DeviceClass II1
19 Sep 2019Forte Gamma Camera System is intended to produce images depicting the anatomical distribution of single-photon and positDeviceClass I5
24 Jun 2019Ingenuity CT, Model # 728326, computed tomography x-ray systemDeviceClass II9
10 Jun 2019BrightView SPECT, Model Number 882480DeviceClass II3
3 Jun 2019Vereos PET/CT, Model No. 882446 Product Usage: Positron Emission Tomography (PET) and X-ray Computed Tomography (CT) sysDeviceClass II1
19 Dec 2018Ingenuity TF PET/CT (non-RoHS), Model Number 882456 This device is a diagnostic imaging system that combines Positron EmDeviceClass II1
18 Oct 2018Brilliance 64, Model 728231 Product Usage: Computed Tomography X-ray systems intended to produce cross-sectional Images DeviceClass II6
4 Sep 2018Vereos PET/CT, Software version 2.0.1. Model Number: 882446 Product Usage: The Philips Vereos PET/CT system is a diagnosDeviceClass II1
3 Jul 2018Brilliance 16 Air, 728246 Product Usage: Computed Tomography X-ray systems intended to produce cross-sectional images ofDeviceClass II3

All 129 events for Philips Medical Systems (Cleveland) Inc

Questions and answers

Why was this device recalled?

FDA's record gives the reason for recall as: "Due to software issue, Radiation Therapy Planning system may provide incorrect dataset calculations when performing the "Stopping Power Ratio" (SPR) ,"

What does Class II mean?

FDA classifies recalls by relative degree of health hazard. Class II is a situation in which use of or exposure to a violative product may cause temporary or medically reversible adverse health consequences or where the probability of serious adverse health consequences is remote.

Where was the product distributed?

FDA's distribution pattern field reads: "Worldwide - US Nationwide distribution in the state of WV and the countries of Macao & United Kingdom."

Is the recall still ongoing?

FDA lists the status as Ongoing. "Terminated" means FDA has determined that all reasonable efforts to remove or correct the product have been made.

Where does this data come from?

openFDA enforcement reports (food, drug and device), CC0, export dated 28 Sep 2026. Text in quotation marks is FDA's. The FDA enforcement report linked above is authoritative.

Provenance

Source: openFDA device enforcement reports (CC0), export dated 28 Sep 2026; records grouped by FDA event number. The class shown for the event is the most severe class among its records. Errors in processing are corrected at the next build; see corrections.